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November 2023 by venu chode
This is one of the worst favility I have ever been. I would say not at all good for Indians. I was literally neceked out from the facility. The black manager who was working was the dumbest person I have ever seen in my life. I need some help with it. The stupid person need to apologize for his rude behavior. Never ever recommend this place. Facility in collierville
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October 2023 by Erick Mendoza
I’ve been having problems with my membership not having a guest pass even after I paid the fee to get a guest pass. I asked a simple question to a front desk worker named Anthony. I was just asking him if Terry was there so I could talk to him about the problem I was facing. He began yelling and being really rude after I calmly asked him a simple question. Please fire Anthony. I am pretty sure he’s short tempered when someone questions him and that’s not really someone you want to have representing you and welcoming new guests.
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October 2023 by Afsheen Dosani
worst manager ever, i’ve been billed for training when i haven’t trained since april, i even cancelled it in person and still haven’t gotten a refund. Lady with the red hair says she takes note of it but does nothing and member services number does not work. lady with red hair is extremely rude and does absolutely nothing to help you
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October 2023 by Bacon_Brothers
Anthony was a pleasure to be around and have a great tour. He was an amazing worker and was in great spirits. These kind of people always make my day. This man deserves a raise.
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September 2023 by Chris Mueller
Gym is a great value...until you try to cancel. Then you can expect they will continue to charge your card and put bogus hurdles in front of you and keep charging you. Be careful who you do business with - so disappointing. Not to be trusted.
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September 2023 by Rav N
8/11/23Called eSporta Collieville. Sauna still closed after about 4 weeks. Still no communication from the gym side.8/1/23It has been more than a week the sauna is under maintenance. There should be a communication system through the app or email or text to tell members when there is any change in a facility amenities. Every time we have to go there physically and find out the sauna is not working. Please fix this communication gap.4/18/23 around 4pmI sent a VIP Guest Pass to my sister on 4/17/23. The invite she received had "Compliments of Shane Coleman". So today I asked Stephanie (I dont know the correct spelling) who Shane Coleman and instead of my name Shane Coleman name is there on the invite to my sister. She did not respond politely. Her response was "Why should it be your name on the invite. Who is your sister and why does she think that your name should be on the invite. Shane Coleman is so and so and his name is on the invite". My question was simple and the answer could have been simply saying that Shane Coleman is the one who did your registration. If Shane Coleman's designation was written under his name name on the invite, I would not even ask this question.There was no need to be negative and rude especially from a customer representative. Highly disappointing conversation with Stephanie.Laura is courteous and professional.Overall I like eSporta and I recomment it but this encounter with a customer representative was very disappointing.
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August 2023 by Hello Kitty
Beware of the red old lady SHE IS racist. WORST ATTITUDE EVER! Needs to get fired talking about she’s the manager…. LOL Just wait til you run into the wrong person one day. Looking at her when i go in just gives me a bad taste. Worst customer service ever. im telling all my clients about her. I hope i don’t see her when I come in the gym. Y’all should look the other way if you see her :) she’s pressed over guest pass LOL get to typing on your computer and worry about yourself
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August 2023 by David Rose
There are not a lot of gyms that have an indoor pool, but this is one of them. It's kind of a bummer when you show up and the pool is being taken over with swimming lessons. Overall, a decent gym.
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August 2023 by Jean Horton
I'm not sure how to rate a gym that allows patrons to treat other patrons in an unkind or rude manner. They talk about patrons behind their back. It's like Mean Girls but it's real.
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April 2023 by Robert B.
After having a membership for 3 years, finally decided to end it because of the immature, grade school playground antics of some f the staff.
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April 2023 by Nick Hedgpeth
The gym in and of itself definitely serves its purpose. No better than the average decent gym.Cons:• When I first joined, there were certain "perks" for being a the signature location that have never returned after covid. The prices certainly have not gone down though.• Overcrowded most of the time.• Cleaning equipment for the workout machines is now extremely subpar.Pros:• Nice looking gym aesthetically• Pretty clean looking• Great location
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April 2023 by Lindsey Dugger
No kids club this Tuesday morning at 930 am. Although, it still states the hours available on the website. Unfortunate waste of time. Facility looked super nice on the outside. Too bad someone’s not doing their job.
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April 2023 by Deise Berger
Be careful letting your personal belongings like AirPods, iPhone or whatever you carry with you during your workout , if you take your eyes out for a bit it might be forever gone . Watch out .
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January 2023 by Million Dollar Physiques
I love this gym. Always clean & neat. Accessibility to equipment is good at any point of time that I go workout. The classes are awesome.
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January 2023 by Ravi N
Nice facility, courteous staff, all equipment, pool, sauna and hot jacuzzi. I recommend.