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March 2023 by Misty Kellerhals
I love this bank it has the best people with hearts of gold and are always very kind and always have great smiling faces when anyone comes in I will be recommending this bank to all of my friends and family to this location I love each and everyone of the girls that work here
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August 2022 by D ChrisJr
I currently am a FSNB account holder. But as of this year this has lost all professionalism. The clerks used to dress nice and very helpful. Now it's just not the same. Definitely switching banks .
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August 2021 by lori padberg
I was not acknowledged when I entered the bank .I've attempted to use the branch several times and the staff are like The Mean Girls from the movie. This post has nothing to do with my account or transactions it has everything to do with customer service ,there is none! I will drive to the Germantown Rd branch or Cordova just to get a smile and hi how are you .This branch needs a training course in how to greet the customer ,and basic social skills .A Smile and going the extra mile means everything when dealing with the public.I had heard this from other FSNB customers as well they will drive a great distance to avoid the crabfest going on at this branch .Do better !
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October 2019 by Tyree Wright
The worst bank ever!! All the women do in the office is cackling and laughing. They can never cash a check and it uses a 3rd party to cash checks. The wait time is forever. I’m definitely switching banks. This is the 2nd time they couldn’t cash a check and I’m a bank member
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November 2016 by Bobby Parker
I've been a loyal customer since moving to Memphis. Thanks for being there for me.