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January 2024 by sebrena hughes
Brandi (at the Chaney location) goes ABOVE and Beyond for her customers. Her attention to even the smallest details are appreciated and noticed!!
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November 2023 by Jarred Coleman
ClearHome is a fantastic storage location. I have booked several units here over the years and always have a great experience. The staff is so friendly and helpful!
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August 2023 by Johnny Walls
I am not very pleased with this facilities professionalism at all I paid three payments in a 35 day. I had made my payment on June 29 then they sent me a bill on July 7 or sixth that I had not paid my bill and they added a late fee. I was confused and at work and thought maybe I had forgot it. I paid the bill again instantly with my card over the phone app after getting off work I realize I had paid the bill. I called them to clear this up. They said they needed to meet to make bring records to the office. I work 50 miles from the place. I had to take a half a days off work. I lost $42 an hour for three hours that day +2 hours of overtime. I also lost my $150 a day Perdiem to go to the bank and get the records that showed I had made three payments and a 35 day. I have been told everything‘s fine it’s all cleared up. Don’t worry about it. Will put it back on your card or work it out and rent one way or the other I told him that’s fine with me. I just wanted it straightened out, now it is August they are asking me to bring the records back to the facility again to prove again that I have paid this or not they made copies of my records now they’re asking me to lose another half a days pay another $150 this is getting very expensive and I’m not very pleased with these people at all
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April 2023 by Lawn Guy
Lindsey was great! Very helpful and charming. Took care of my unique situation quickly. It was an enjoyable experience!
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April 2023 by Kristi Croom
Price increases are killing me. In two years I am paying 35% more. Four increases since 2021. I've been there 10 years. I loved when it was Green and Sons, they took care of their loyal customers. I don't think ClearHome wants loyal customers.
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September 2022 by Luzanne
Lillie is great. Very professional, friendly and easy to deal with. MY PROBLEM IS WITH CLEAR HOME STORAGE HOME OFFICE. I have been with the company since 3-28-18 when Green and Sons was the owner. I have always paid online myself and always on time, NEVER LATE. Most times I pay 2 months at a time. On October 2nd my bank account was drafted for my monthly payment. I NEVER AUTHORIZED THE HOME OFFICE TO DRAFT FROM MY BANK ACCOUNT AND THEY DID IT ANYWAY. Just a good thing the money was there and payment did not make my account overdraft. I am so mad right now that I could chew nails. THIS IS TOTALLY WRONG. AGAIN, I DID NOT AUTHORIZE THEM TO DRAFT FROM MY ACCOUNT. SO PLEASE BE AWARE OF THIS IF YOU ARE NOT USING ANY TYPE OF AUTO-DRAFT FROM THIS COMPANY.ALSO BEWARE OF INCREASES IN YOUR MONTHLY STORAGE FEES EVERY 6 MONTHS IN THE MONTHS OF APRIL AND OCTOBER. I do understand increases as prices do increase on everything from time to time, but the $ amount of increase and it being every 6 months seems extreme to me. SO EXPECT THE UNEXPECTED FROM THIS COMPANY.
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August 2022 by Matthew Kirby
This is a wonderful and secure place to store one's property. I would highly recommend it. The on-site staff was always helpful and made my move way smoother than I expected it to be. Thanks ClearHome Self Storage - Chaney!
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June 2022 by Cheney Walker
Lillie is awesome! She gives the best Customer Service, and is very knowledgeable. I highly recommend this facility and location for the best price, and great customer service from Lillie.
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June 2022 by Mary Mcgurren
Lillie was awesome! She made everything so easy and explained everything. I am so glad we found her. Thank you again, if we ever need storage in this area again we will only go to Lillie!
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June 2022 by Ramiro Soares
Lillie , store manager has great parking spaces , she’s very sweet and gives great care with her job . Go see her at Clearhome storage
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June 2022 by m p (Mrpolo)
Love this place. Lillie is awesome. Great parking spaces for my Semi-truck here.
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May 2022 by Michel Davis
Excellent customer service! Very friendly, personable, accommodating staff and did not hit me with hidden fees. They were very upfront about cost of service. Will continue doing business with them for as long as I need the services!
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January 2022 by Morgan Cox
Lillie is so great! She is always available to help with anything you need. The storage facility is well organized. All our units are climate controlled and the place is clean and well run. ClearHome does a good job on the electronic bills I get of itemizing each unit and what I'm being charged for. I'll always come back to Lillie for my storage needs.
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December 2021 by Derrick Boyce
Excellent customer service: stop by and see miss Lillie : she will make you laugh ' take care of your storage needs
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October 2021 by Luzanne Craig
Lillie is great. Very professional, friendly and easy to deal with. MY PROBLEM IS WITH CLEAR HOME STORAGE HOME OFFICE. I have been with the company since 3-28-18 when Green and Sons was the owner. I have always paid online myself and always on time, NEVER LATE. Most times I pay 2 months at a time. On October 2nd my bank account was drafted for my monthly payment. I NEVER AUTHORIZED THE HOME OFFICE TO DRAFT FROM MY BANK ACCOUNT AND THEY DID IT ANYWAY. Just a good thing the money was there and payment did not make my account overdraft. I am so mad right now that I could chew nails. THIS IS TOTALLY WRONG. AGAIN, I DID NOT AUTHORIZE THEM TO DRAFT FROM MY ACCOUNT. SO PLEASE BE AWARE OF THIS IF YOU ARE NOT USING ANY TYPE OF AUTO-DRAFT FROM THIS COMPANY.ALSO BEWARE OF INCREASES IN YOUR MONTHLY STORAGE FEES EVERY 6 MONTHS IN THE MONTHS OF APRIL AND OCTOBER. I do understand increases as prices do increase on everything from time to time, but the $ amount of increase and it being every 6 months seems extreme to me. SO EXPECT THE UNEXPECTED FROM THIS COMPANY.
