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January 2024 by Marquis W.
H&M does not have great value for what you are getting, you can order the same quality clothing for cheap if only you wanted to wait for shipping from SHEIN or similar clothing goods. H&M has the same quality and clothing as cheap clothing websites such as SHEIN.
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January 2024 by Teneal Clark
Yes, I did walk into the store at 5:50pm knowing EXACTLY what I was looking for. Instead of being greeted with a, “hello ma’am, we close in 10 mins.,” I got a “we close at 6:00 so you have about 5 mins to find what you want and get in line.” I replied, “I know exactly what I’m looking for, thanks.” She continued to talk. The same lady ended up ringing me up and I mentioned to her that it would have been better to greet me with a hello and explain to me that they were closing soon. Good customer service would have been, “I apologize.” Didn’t get that. And by the way….my purchase was complete by 5:55pm. Cause if y’all didn’t want anyone to come in….close the dang doors! Rudeness!!!! And let me take one of these stars back!
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January 2024 by Leo Alaniz
Clean store, nice selection. Walked out after waiting in line 10 min while lady returning at only register open while another associate was messing with labels at next register could have helped out.
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November 2023 by Melissa Myers
I am a faithful shopper of H&M for my Toddler. The store is always clean and well stocked. I am never disappointed going here. They have the best fleece lined leggings for the winter.
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November 2023 by Michelle Kristen
This seems like an ongoing situation. in any store that you go in anymore since Covid. I was in there tonight around 7 o’clock. I was at Bath and Bodyworks and I thought oh I’m going to H&M and see what they have. I was walking in the store I noticed that you could hear a pin drop. There was no music playing I saw a couple people actually come in and just turn right back around. I was looking around and a worker walked by and I politely said it’s so quiet in here and she’s like yeah the stores closing. ??? But I was looking at a couple jackets I was going to purchase but when she said that I was like forget it I’ll just leave it was 7 PM. I mean they didn’t close till 8 PM. That’s a full hour and I used to work in retail, so I know what kind of business you can do in an hour. I’m starting to see why people are buying online only. I’m
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May 2023 by yessika melendez
bad attention, I went to change a blouse that I bought right there and they did not want to change it and the woman who attended me treated me badly I felt very discriminated against!
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January 2023 by Keara S
Organized store and friendly staff. They even pointed me to items that were on sale. It’s worth the drive out to this location.
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January 2023 by Kaitlynn Wetzel-Brooks
Great selection of affordable office-appropriate clothing!
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November 2022 by Andrew Brown, Realtor
You can’t go wrong with H&M. Love this store!
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October 2022 by JJustine
I usually go to this location for shopping. But this time I shopped online and try to exchange size. Before I went this this location i was read terms and conditions for h&m and talk to customer service about change size even bought from online she said yes if item available. So I went to store today the lady at the floor was so rude and disrespectful. She said no u have to return and buy again! So I ask her I did read terms and conditions and talk to representive. And she said oh well I dont think so! And gesture like well talk to my hand! And walk away!! So I talk to other lady at the register she did it for me! H&M please training right your employees!! I was very upset. I won't go back to this location.
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October 2022 by Jill Koontz
Hi H&M,Please talk to your manager at this location. Why all the ridiculous rules? I was listening to a lady ask if she could get an item (the only one in the store in her size) off of a mannequin, and she was told it is a store rule that we cannot remove items off of a mannequin. Really? That is ridiculous.Also, my young daughter was trying on clothes and I was not allowed to be in the dressing room with her or stand outside the dressing room. There is one dressing room for male and females, and my young daughter is in there without me. I tried to stand outside the room and was told I could not.The mall where this store is located needs more patrons, however, the rules and attitude of this store does not help.We used to be able to use the bathroom in this store, however not anymore. The attitude of this store is reflected in their new bathroom sign.
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July 2022 by the killer Bros
I usually go to this location for shopping. But this time I shopped online and try to exchange size. Before I went this this location i was read terms and conditions for h&m and talk to customer service about change size even bought from online she said yes if item available. So I went to store today the lady at the floor was so rude and disrespectful. She said no u have to return and buy again! So I ask her I did read terms and conditions and talk to representive. And she said oh well I dont think so! And gesture like well talk to my hand! And walk away!! So I talk to other lady at the register she did it for me! H&M please training right your employees!! I was very upset. I won't go back to this location.
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February 2022 by holly halford
Would give zero stars if it were an option. Horrid staff that acts as if you're bothering them by being there. Limited items and then wouldn't allow more than one trip to the fitting room. Next time just put a note on the front door that says you don't want my money bc that's the vibe of the store, the team and their policies. Will never step foot in this location again. Sad that corporate does nothing to repair a location clearly tarnishing the company's name.
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February 2022 by John Sanders
Awful customer service. The manager was derrogatory, unhelpful, and uninformed. And didn't seem to care to want to be helpful. Not the place to come if you're looking for any level of customer service.
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December 2021 by Natalie Rogers
I love this store they have the cutest kid clothes I love shopping here for my 2 year old daughter. I wish they had better sales tho.
