The Home Depot in Collierville, TN, is a well-liked and clean store that offers a wide range of tools, appliances, outdoor furniture, building materials, and gardening supplies. Customers appreciate the helpful and friendly staff, such as Jack, who guided a customer quickly and efficiently, and Jackie in the garden area, who was very nice. The store appears to have more options than other locations nearby and is conveniently located with easy access. Shoppers feel confident in the knowledgeable team, whether they are seeking advice or assistance with projects. There are positive experiences with customer service, as some staff members are described as helpful and kind, while others have received mixed reviews regarding delivery and customer interactions. Customers also share stories of honesty and kindness, such as finding a wallet left in a shopping basket and being reunited with it intact. Overall, the store is seen as a friendly, accessible place to find home improvement and gardening supplies, making it a favorite for many in the community.
Customer service was above the five stars!! The employees in the garden center were very helpful with finding the products and loading all so. Great Job on Customer Services
August 2026
Capacitor went out on our AC unit. Heard HD carries them now. Looked up on website and found what I needed. Drove over, asked salesman what isle they were on, and walked back to the selection. Picked out correct capacitor and purchased. Installed with no issues. Glad to see HD have these in stock. Great job.
May 2026
It was clear had everything I need friendly helper I'll go back
