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February 2024 by Franchesca R.
There aren't a lot of less expensive grocery options in town however, I stop here in a pinch if I must. This location is not my favorite but for non perishables it's ok. Staff genuinely look defeated, overworked and underpaid here sadly. The whole place just feels depressing! And the food prices are still extortionate for at best mediocre products.
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February 2024 by Andrew Spears
The gas line takes forever. It took 10 minutes from the time I started pumping to finish filling my tank. Completely unacceptable!
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January 2024 by Adam Pollich
This place is horrible. It just gets worse as days go by. Selection, prices, and layout are terrible. If any other grocery store came to Collierville they would go out of business. Every day they should send thank you cards to Walmart and Aldi for being a slightly worse dump than they are.
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January 2024 by jim pruett
Go to Walmart. They have a greeter whereas Kroger has cops staring at you.
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January 2024 by Allen Dunson
Place was packed out. But I still got out in a timely manner. Nice cashier. Found everything I need fairly easily
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January 2024 by Optimus X.
This review is for the meat department. My wife just purchased almost 4 lbs of chuck roast. It was on sale. Date sold by still have several days left. What a surprise when I took off the plastic wrapper. Hidden behind the sticker was brown and crusty looking patch of meat. The meat smelled sour. Considering the label stated "never frozen" I can't imagine that dry patch being freezer burn. I will not say the meat was sold intentionally when it should have been discarded, but here we are. Super gross. Never buy meat here.
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December 2023 by Nismo Amg
Management here is a real piece of work. Always yelling about no overtime and berating old ladies for asking where the prunes are. Seems like they are only concerned about lining their own pockets off the backs of the people who actually work here. No wonder this place is so bad. Too bad Kroger is a monopoly else no one would shop here.
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December 2023 by Cassandra Pirtle
Store is well organized and clean. Prices are clearly marked and visible.
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November 2023 by Monica B.
Spoiled food,nasty bathrooms. Just gross. The manager talks down to disabled man in produce. I mean rude. No one should talk to anyone like that. He is very very rude man . I don't go to this store unless I have to. Gross bathroom Everytime I try to go to bathroom. I rather pee in parking lot
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November 2023 by Cindy J.
They don't answer the Phone. Like ever. I lost my wallet six months ago and called to see if anyone found it. I called multiple times throughout the day. I let it ring until it disconnected me. I called today to have a mistake corrected on a pick up order and I have yet to reach a person. No operator, no answer machine, literally nothing. Where is the manager? Where is the customer service counter rep? Where is anybody?
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September 2023 by Alicia Harris
It has everything you need. The new set up is great. You feel safe now that security is always present.
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July 2023 by Ashley Spain
I don't like giving bad reviews. I've been a shopper at this store for decades but the last year it has absolutely gone bad.Their produce is very poor. Constantly have tons of bugs all over... EVERYTHING. Picked up a bag of Kroger potatoes yesterday the only one that wasn't wet but it was rotten. Half the potatoes in the bag were rotten.Do not buy produce here. Go to Germantown that store has an immaculate everything.
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May 2023 by Jill Walker
They moved and rearranged all the isles. Takes forever to find anything. Until you relearn the new layout count on extra time.
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April 2023 by George Hood
Marcus did an awesome job assisting me in locating an item. Although it wasn’t available he went the way xtra mile. Very customer service
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March 2023 by Joy Conrad
I bought a package of prepared, prewashed romaine lettuce. It was dirty but I didn't see the problem until after I ate a few leaves. Now I'm having gastrointestinal problems.