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November 2023 by Lauryn W
Red haired lady is very polite and knowledgeable. Helped me fix my disgusting green pool in less than a week. Will definitely be going back.
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September 2023 by JP D
Edit: the red head lady in there is useless as a bag of rocks. You go in looking for something like a gasket and it's, "I hope I pick the right one". She just stand there, at the counter. Came in to buy 450lbs of filter sand, a gasket and lube but after standing there for 10 min trying to figure out what gasket I needed, I went across the street to the actual professionals at Memphis Pool. $200+ sale gone for you. Won't be back in here. Sure miss the old days with Ashley and Jeremy.Ashley repaired my polaris and its running like new. She and Jeremy tell me exactly what I need to do after testing water
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August 2023 by Dadof3crazygirls
This place is not managed AT ALL! They open when they want, if they open at all!! Can’t support a business that doesn’t want to do business
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May 2023 by Dereck james Fisk
Great customer service
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February 2023 by Shayla Johnson
Been a customer of this location for years until recently. This store is never open during normal posted operational business hours. When I call, no one answers the phone.
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January 2023 by Durden 69
At least a dozen times in the past 6 months the store isn’t open during posted business hours. No one ever answers the phone. Very frustrating how unreliable this location is for service.
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August 2022 by Truth
super expensive.....
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June 2022 by eric stevens
Girls working here are very knowledgeable!
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June 2022 by Eddie Day
This Locations customer service is incredible. I'm not sure what his name is. But the guy with a shaved head is awesome at his job. Great Job!! Guy.?
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June 2021 by Josh Palmer
Incredibly unhelpful staff, with little knowledge of there field or products.Large selection of toys and pool equipment, but the prices are higher then most other places.
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October 2020 by David M.
Bought a PENTAIR VS Pump in 2018, but did not realize it would not communicate with the thermostat control for cold weather. Returned the pump and bought the Jacuzzi P150. Fast forward to October 2020, pump motor is starting to make a lot of noise. Called Ashley at Barlett (who sold me the pump) and she directed me to Kat at Collierville Store. Cat got into the computer, found the date of purchase (12/7/18) and instructed me to call service with the purchase date. Repair/replacement may be covered under 2 year warranty. Called back later to get info on pool cleaning services and Cat had a reference at the ready. Two calls for servcie/help and both were handled well. Appreciate Cat helping me and providing the information I needed. Been using Leslies Collierville store for the past 10 years for pool supplies and service - Ashley and Cat have been great.
