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December 2023 by Eileen Martin
We have been customers for about 40 years now. We have lived in several states ( now Texas ) since we lived in Memphis when we joined. It has been a wonderful relationship, in many ways, over those years. We have always been treated great. Could never say enough positive about Southern Security. Sincerely, Ken and Eileen
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December 2023 by Cynthia James
I must say that Southern Security has DEFINITELY been a staple in my life. I am truly grateful for Mrs. Christine Cartwright and her staff. I've been truly blessed to have the opportunity to do business with them. Once again, I thank you all for your patience and understanding.
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September 2023 by Alexis Montgomery
Southern security is by far the best credit union you can find, they really treat you like family. and Christine Cartwright is absolutely amazing and has helped me tremendously!
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September 2023 by Chanse Ruth
Southern security is a great place to bank with the people there are great with their account holders and helpful to people by treating them like people and giving them great service Christine Cartwright to name one of them has been extremely helpful and understanding with any issue I’ve had
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June 2023 by Rochelle Fitzpatrick
I have been a member with SSFCU for many years.Mrs.Christine Cartwright has been a Great!! blessing to me and my family with giving financial advice. Always get great customer service.?
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March 2023 by Jennifer Byrd
I cannot leave a better review of my credit union than five stars but they deserve the solar system of stars. They treat you like family. They understand having issues financially and personally. They want to help there members and treat them like your a family member not just a credit union member. Christine Cartwright is a gem and a blessing and deserves a raise on top of raises. Thank you so much. My parents were with them for over 45 years and I will be too.
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February 2023 by Khalil Castal
Professional, patient, understanding, and Kind.I would highly recommend Southern Security Federal Credit Union < SSFCU > !*Special Thank you to Marcus B. & Chad S., Managers of SSFCU----------- I first learned of SSFCU through my employer < MyCityRides >; and their mission of aiding individuals in their financial journey.My 1st year of college, I made < *Respectfully > "dumb decisions," and got multiple credit cards.Sadly, I defaulted/couldn't pay --> leading to a low credit score & debt for the close to a decade afterward.------Due to an accident that resulted in my family's 2nd means of transportation, I found myself in desperate need of another vehicle.- 1.) I applied to SSFCU; and was introduced to Marcus B. & during the holidays Chad Stark.- 2.) Both Men were kind, patient, reachable & fought for me -- understanding my little to no credit history & "dumb decisions" while in college.- 3.) In a respectable timeframe, I was approved for a loan & able to buy my 1st, 4 wheel vehicle ever!!I am now a proud SSFCU member, and sooo thankful to Marcus. B; Chad S.; & SSFCU as a credit Union
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September 2022 by Joe Jones
What an incredible credit union! I have my vehicle financed through them and I can’t be happier. I’ve yet to see a smaller interest rate. On top of all that, these guys go above and beyond. When Covid hit and so many were unemployed, they took the time with me to find out what my needs were financially and where they could be of service. Most recently, they’ve helped me get through a stretch when money was tight and EVERYTHING was over priced. If you’re looking for a new financial institute, you’ve found it!
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July 2022 by Monika Doyle
I love this bank! The Collierville branch has been nothing short of amazing! Christine has been wonderful for us, and she’s always available! Even after hours, she has always been available to answer our questions or take our calls. Highly recommend SFCU :)
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March 2022 by Savanah D.
When I first became a member as SSFCU, it was to get an auto loan for my dream car, but little did I know, they would become my family's biggest cheerleaders. My greatest cheerleader being Mrs. Christine Cartwright. This woman is legendary. Read that again. Legendary. I've never had someone on the financial side of life go to bat for my family as hard as she has. She has pulled strings that I never thought existed. She listened to our story, heard our struggles that kept us from our goals, and make it her sole mission to help us overcome these obstacles. When you talk to her, the tone in her voice tells you how much she thrives off of helping people achieve the seemingly impossible. She cares deeply and takes you in under her wing like family. She finds joy in her line of work because it's life changing work that she does. Here's our story. I became a SAHM for 6 months, so we were living on one income. We traded my car in, and got a family car, and financed it through SSFCU. Things got tight, and credit cards began going unpaid causing our scores to dip. 8/29/21, our family car was totaled in a rear end accident. We had no GAP insurance on our car, so we were left owing a balance, and SSFCU wanted to clear that balance before financing another vehicle which is totally understandable. We needed a family car ASAP so we went to a dealership and financed ourselves into a complete mess. We couldn't afford two car payments so, I was told to call Christine at SSFCU to see if we could refi the balance of the totaled car's loan into a small loan. So I called her, asked if we could do just that, and she inquired about our situation, our new car, the terrible deal we made, and she immediately stopped me. She said "Here's what we're gonna do..." She gave me step by step on how we're going to get us out of this mess we got into, and my husband and I were all ears. We knew she was our only hope, so we did everything she asked of us. She knew our credit was a mess and why. She went to bat for us, and thanks to her, we can breathe once again. She and several others that she recruited were able to make a loan for us that combined our totaled car's remaining balance, GAP insurance, warranty, and our new car loan all into one loan and made it to where it fit our budget just right with a far better interest rate than what we were given at the dealership. They said they had never seen a loan worked up like ours in all the years they worked there, but that just goes to show how dedicated Christine was to helping get us out of that deal. We became faithful members of SSFCU that day. When we finalized the loan, she told us that we would revisit our debt situation after a few car payments and help us reach our dream of being homeowners. So fast forward to a few car payments later, and we received our settlement from our wreck. She was my first phone call after depositing the settlement into our account. She gave us the go-ahead to pay down credit cards, and told us that we will be in a home by the end of this year when our lease is up. She gave us a rough timeline of how this will play out, told us how much we needed to have seasoned in our account for a down payment, and we immediately jumped on board. We made a plan at home, made payments, did exactly what she told us, and I sent her proof of us paying down our debts. We wanted to show her that we were motivated and ready to make this a reality. The story stops there for now because that's where we're at currently, but this gem of a woman has been with us every step of the way to a better financial position and a brighter future than we could've ever imagined on our own. She made our 5 year goal into a 1 year goal. She couldn't possibly understand the chains she broke for us that once kept us down. The beautiful thing about SSFCU? Every employee there has a heart just like hers. She's not the only one that will go above and beyond, but she's our saving grace! When you choose Southern, know that you'l
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January 2022 by Debra Williams
This credit union is about the worst in following their own policies and procedures. They are guilty of telling you what steps to take to make a legal transaction and then breach the contract by stopping payment on their checks.
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September 2021 by Michelle Billings
Always nice and polite. Been with them for years and extra or hidden fees.
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August 2021 by Meiaya Long
This Credit union is the best. They make sure to get the job done and make sure you are well taken care of. I personally talk to Mrs. Christen Cartwright and I love her. Communication is the key. Make sure your always communicating with them and they will do their best to have you taken care of. Thank you to this wonderful credit union.
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August 2021 by Travis M
This credit union is the best there is. What make this place so great is that they treat you like family and really try hard to help and educate their members. I know the highest score you can rate on here is a five but this place deserves a 10+. Melva Brewer and Christine Cartwright and Marcus Beecham is the main reason I ranked them so high. There dedication to members and willingness to go to bat for the members is incredible. You will not find a better Credit Union anywhere because they don’t have these three people on their team.
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March 2021 by Colby Bowen
From the loan managers to the tellers all the way up to the bank President, this bank truly means what they say and will treat you like family. In 20 years of business, we've experienced several banks but Southern Security is truly one of a kind. They have a diverse team with warm inviting locations and team members that can suit any of your banking needs. They are always on the ball when it comes to the small stuff like returning a call in a timely fashion. They go out of their way to help you with your credit... simply can't say enough good things about Southern Security! Go see Mrs. Christine Cartwright. You'll be glad you did.
