-
February 2024 by Jack Treas
Dr Bradshaw is pretty awesome. Great pet care!
-
February 2024 by U. Garrett
We have taken Stormy to The Pet Hospitals for years..since she was 8 weeks old. I can go to any of their offices/locations and we get the same great care from the doctors and staff.. The only reason that I'm not giving a 5 is because it's hard for me to get boarding sometimes unless I schedule weeks ahead. Guess I can't help everyone loves them too. ?
-
January 2024 by Autumn
Dr. Morris and the team was very friendly. They encouraged questions and addressed my concerns during my baby’s visit. Great job!
-
January 2024 by Zubeida Gilani
V have just adopted our Puppy named Milo n had been to the Hospital at S Byhalia RoadV were puzzzled being new Parent to Milo but everybody helped us a lot n left no stone unturned to answer our questions n treated Milo to our satisfactionThank you so muchZUBEIDA GILANIGrandmother
-
January 2024 by The Ellises
Without getting into the nitty gritty, remember this is a corporation. They only care about money. While we love, Dr. Wiemer, and she does actually care about the animals, it's time for us to take our 10 pets somewhere else. This place has let us down one too many times.Dr. Weimer - If you ever decide to start your own practice, we'll be the first in line!
-
January 2024 by E C
Katie's absolutely amazing! Helped my baby who has anxieties with vet visits. The old vet I would go to was horrendous. I don't have to even worry a bit here.If you have a dog that's rowdy or anxious with vets, like mine, and are worried they'll get mistreated because of their behavior with them; don't. This place is the only place I can walk out the door and not get terrible anxiety for my baby.Would give more stars if I could!
-
December 2023 by Wayne Knight
Happy Camper! Cade is a very active dog that loves the outdoors. After a recent camping trip, we noticed Cade licking his paw. After looking closer, we realized something was wrong. We immediately brought Cade to the Pet Hospitals in Collierville and surgery was recommended to remove a foreign object and treat the infection. Thanks to the prompt and excellent care, Cade is once again a Happy Camper!
-
December 2023 by Sarah Price
I don’t even know where to start. My 5 month old kitten started vomiting Saturday evening and TPH was the first place I called and they got me in within an hour. Upon arrival we were quickly brought back into a triage room and they made sure to go over the pricing of what was needed prior to doing anything. From the time we walked through the door to the time X-rays and bloodwork were completed was only 15 minutes. Dr Clapp was so kind and so understanding of my financial situation. They had my kitten in surgery within an hour and I was able to take her home the same day. It’s hard enough to find quality care but they exceeded my expectations even on a Sunday. The staff stayed an hour late in order to ensure they discharged my cat safely and ensure I didn’t have any questions. 10/10 recommend!
-
November 2023 by Britt Danyellee
We Love The Pet Hospital. My Bella Boo Has Been A Patient There Since She Was 4 Months. She’s Now 5 Years Old! This Year Was Her First Time At Boarding & She Loved It, We Will Be Using That More Often. And Im Thinking About Putting Her In Doggie Daycare
-
November 2023 by Cindy Ryskamp-Curler
Dr. Weimer is incredible. She always listens, answers any questions, offers choices, and is never judgmental. She remembers our babies even though she usually sees them only once a year. She seems almost as sad as us when it's time for us to say goodbye. The rest of the staff is friendly, caring, and courteous. I would go nowhere else.
-
November 2023 by 7Adventures1
When I first went to this vet, I was really impressed with the service. I had pet insurance which they accepted and processed. We had a fantastic vet, Dr. G. Unfortunately, she is no longer there. After she moved, it was like, the service tanked. I was patient and understanding throughout the renovations. Twice after our vet left, did I go and stop because 4x I had requested them to send my insurance the bill and they failed to do it, so we ended up on the hook for the full payment. The first visit after our vet left, I asked the ladies at the desk to check if they had the claim forms which our previous vet had. They said they had it and would send it. Then I called to confirm it, they said they had it and would send it. Didn't send. Fast forward to the second visit. Right before I left there were 5 people at the front desk. I asked if they could check our files that they have our vet claim form. I watched the girl look for it and pull the form out. She had it. I asked them, can you please send the claim cause the last claim wasn't sent. They all assured me that they would send it. The claim was never sent. ? I am a type of person that want to believe that if you say you will do something, I can trust in your word. There were five ladies NOT doing anything at the moment, just hanging out playing with a puppy.I was really disappointed ? and I never went back.Vet bills are almost as expensive as hospital bills, so sending in those claim forms are really important to your customers. If your business doesn't understand that, then you don't care about the people you serve. I loved our previous vet because she always took care of us. ❤️ Sad to have heard she left. We would have recommended more people to this location, but after being dismissed multiple times with constant reminders, ? it's enough for me to search for better service.
-
October 2023 by Brandy Gordon
Absolutely hands down, 10 out of 10, the best staff ever!!! They are kind, compassionate, and polite. I came in as a walk in with my 16 year old baby that was critical and she wasn't going to make it. They took her back right away and never left her side, they conformed me when that time came for me to say good bye. Thank you!
-
September 2023 by Viaivory 83
Jacob was amazing yesterday. I brought my puppy in because he wasnt feeling well. I'm a new mom pet so I wasn't sure if my Trupanion insurance would cover certain services, he assisted me by looking up the policy with me and helped me with the whole process. Way to go above and beyond!
-
September 2023 by G PK
The care team as well as the other essential employees at the Collierville location are exceptional. The team is strong advocates for animal welfare and health. The staff and especially Dr. Weimer are so friendly, knowledgeable and empathetic. I could go on for days on how wonderful this clinic and its staff are and also how much the staff cares for not just the furkids but also the furrrr-parentals. I trust no one else with our "Pack" brood especially since they include a 2 border collies (one puppy, one full grown with a hearing disability), 1 Tibetan Spaniel mix that has a seizure disorder and one Puggle and one Chipin. This pack of babies are all rescues and this clinic gives us a sense of relief that "all" are being well cared for with the latest veterinary medical practices, digitization of veterinary medicine as well as educating furrr-parentals how to best care for and preserve the lives of these precious beings. Thank you Pet Hospitals of Collierville. I sure know that Mike, Oliver, Izzy, Jett and Zig sure do.
-
September 2023 by Lindsey Sailors
Dr. Kimble and vet tech, Alexis, were more than I could have asked for for my sick baby. I truly felt like they treated her as their own pet, and she felt so comfortable with them, which says everything. They were very transparent, clear, and didn't feel like my money was just trying to be taken. 10/10 great experience.
