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October 2023 by jay kimery
This place has a great selection of building products. Unfortunately my first experience with them was not good.Came in a couple weeks ago to the counter to get some cabinet grade plywood. Wasn't in stock. "We'll have it for you tomorrow and give you a call right away" never called.I called in after a couple weeks. It's in. We can deliver, no problem. ACH link sent by email because you can't pay over the phone with a credit card. No problem.Day of delivery today. The driver has explicit instructions to call me with an ETA so I can remote unlock the gate and garage for him to set in garage. All pre arranged. Never called. Then a manager named Aaron called once. Left no message but recorded 15 seconds of breathing. I immediately returned the call.This guy spoke pretty nasty saying how he'd been calling all morning. I didn't get it. Sorry. Rude. No good morning, no thank you for the business just spoke to me like I was a pain in the arse he even had to deal with me or my order at all. He just hung up on me when I gave the gate code.I gave the gate code and had the garage opened. Then we see the driver toss my materials off the truck in front of the garage outside on camera. Literally wouldn't walk 5 feet to secure my order in cover. That's lame. I had to send another worker to move my lumber into an empty 3 car garage. We're talking a few sheets of plywood and 6 sticks of 1x2. I'm always cordial and very polite in dealing with anyone. I do anything I can to make it easy on people.All in all, my experience has been very off putting and negative. Counter guys are real nice but don't follow up. The deliver manager acts pretty important and this order was a burden. The delivery driver doesn't follow instructions to call on the way and place the items under cover with wide open access. We will be completing our projects with a more accommodating company from here on.
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February 2023 by Faith Washington
Friendly and polite staff! Clean restrooms. Thank you for the coffee! Waited for company trucks to get loaded, they started to off load us @8:15. Nosed in and exited straight through! Yard floor was free of nails and debrie! Thanks for keeping it clean! Appreciate your effort in being mindful of our owner operator time tight schedule.
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August 2022 by Carli
Great service, thank you
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January 2022 by alexander silva
I got first than nobody there and I loose my day to be unloaded
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November 2021 by Zack Hiatt
Good people to deal with . Mark always takes care of my father and I. He has some of the best prices around. They deliver large amounts of lumber and spread it as needed. Good folks to deal with! Carl at the counter is a nice guy who is professional and Mrs. Gearin always has a smile on her face! They work quick and want to help .
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August 2021 by Mark Elkin
Great People and Great Service
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July 2021 by Gary Jenkins
Going inside was great but I stayed outside 35 minutes waiting on two pieces of sliding
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May 2021 by Salvatore Canzone
Their lumber is nice and straight!! They have long boards too . Overall good place to get your building materials!!
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January 2021 by Ali Edge
I am a novice DIYer, but was trying to support local small businesses so I took the time (a 30 minute trip from my house to the closest location) to visit thrifty building supply to price lumber, look at a few doors and windows and price those as well. I was in the process of building a horse barn. I arrived, explained my situation that I needed "budget buy" prices on doors and windows (i.e. whatever your cheapest exterior man-door is, etc). I was told they could not help me, but that I could drive an additional 30 minutes to another location where their show room was (despite them having doors and windows clearly on display at this location) and that they couldn't even quote me a price on a door or window (even if I didn't care about specs/dimensions/materials/color). Their lumber prices were higher than the big chain hardware stores by a couple dollars/board (a big deal when you need 1,000 boards).So I called the number of the "show room" to try to get some prices before wasting anymore of my time. I once again explained my situation of needing the ugliest, cheapest, smallest exterior man door available. I was spoken to like an absolute idiot and was told they could not give me prices with out a model number. Not even a 'our exterior doors start at $90' or something.I will never ever bother going here again. I was even willing to pay a little more in lumber for the local business and excellent customer service expected with a small chain. Oh well. I went to lowes instead.
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November 2020 by Collin Champagne
I own a small home improvement business and Thrifty is my go to for lumber. The folks here are friendly and easy to work with. Lumber selection is excellent, especially for an open air lumber yard. I've found their pricing is competitive with 84 and the quality is usually better, plus they let me self load so I can pick what I want and take my time. Carl, Lance, and Earon are all a great group of guys.
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November 2020 by Clint Bray
Great customer service.
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October 2020 by Toby Potter
Everybody at thrifty is awesome!! If you buy from them you will be awesome too!!
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June 2020 by Rosie Jaxon
I would give 0 Stars if it allowed. I walked into this store and as an African American Woman, was treated as though I was invisible. The people that were inside did not acknowledge my prescence, no one ever asked if I needed any help and no Customer Service of any kind was shown to me. It’s really sad that in 2020 this still happens on a daily basis. I will never set foot in this RACIST ESTABLISMENT AGAIN. I guess they accomplished their goal.
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July 2019 by Brent Simmons
I love thrifty building supply. We use them for all of our projects. Great service and fair pricing!
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June 2019 by Eric Barnhart
Good selection, friendly staff, prices that live up to their name. Even special orders are quick and easy.
