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January 2024 by Mary James
Antoin was amazziiiiinnnggg!!!!!! He fixed my phojensooo fast and easy.
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November 2023 by Jennifer Conley
Antoin was a great help to buying my new phone today. He’s very friendly, I would definitely recommend him to everyone who comes to this Verizon. Antoin made this process very smooth.
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November 2023 by Kathleen Breheny
Devon is so wonderful. I had been to the store several times trying to get a new phone. Some issues verizon problem, some were my own. Devon was patient, understanding, knowledgeable, kind. He turned what is usually a horrible experience into an actual pleasure. He will be my personal verizon concierge!!
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October 2023 by Charlene Hammons
Very helpful! Patient, kind and nice!
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September 2023 by Dawn Kinard
I could not have been happier Antoin Brown is a 10 star employee
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July 2023 by John Deutsch
Stated them in earlier Question Block. Both Antoin and Steve were very patient with my non-technical level and explained all the technical aspects to my understanding. Both men were top notch professionals.
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March 2023 by KENNEY HAVOK
We had a great experience with our Salesperson Allie Abbott. She went above and beyond to make sure everything went well for us.
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February 2023 by David Curbo
Alexandra was very helpful. While most of the time she was the only staff person in the store, she handled the 2-3 customers very well by getting one to a upload/download point then switching to the next customer. Difficult to balance but she did.
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February 2023 by S. Williams
Came by to get a new iPhone & an Apple watch for my son. Stephen helped us pick out everything we needed & also transferred the data from our old phone to the new iPhone.
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July 2022 by Vickie Williams
The best Verison experience I’ve had. He was wonderful. Very helpful and kind. The store was getting busy and he never hurried. We forgot to erase my old phone before I left but within five minutes he called. He was so kind and helpful I trusted him to do it Thanks Verison you have a GREAT EMPLOYEE.
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July 2022 by Leigh Gilbert
Karyn helped us upgrade to two new phones and she was fun, sweet, and knowledgeable!
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June 2022 by Matthew Rhea
Terrible service. I ordered two phones on Verizon’s website to be picked up at this store, which showed both phones in stock. 6 hours later, I called to see if the order was ready and the female employee told me it was pending and that the phones were in stock, but she had no idea why it was pending and that she had no way of confirming the order. She suggested I call #611 to get an answer - they had no explanation either.I called the next afternoon (today) and a male employee told me the same thing - order was still pending and no clue why. However, now one of the phones was out of stock, and I couldn’t pick up the second phone that was in stock because the order magically cancelled while I was on the line with him somehow.Called customer service back and of course, order still shows pending. And of course, the phone that I was told was out of stock is showing in stock when I go to reorder it.Trash of a store, won’t be back.
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June 2022 by Marsha Schwartz
Went in store to transfer service from TMobile to Verizon. Karen waited on us. She kept saying we need a pin from TMobile. 3 hours later we left store with new phone not working. Went home and contacted TMobile myself and got new phone downloaded within 30minutes. When I was in store Karen told me I couldn’t use store restroom had to go to restaurant next door. Next day when I went back I saw other people using the store restroom!!!!!Went back today to ask some basic setup questions about new Samsung Galaxy phone. She said she didn’t know anything about Samsung phones.She was too busy playing on the computer to help me. How can someone like that work in a Verizon store if they know nothing about phone setup. I will never go to the Collierville Verizon store again.
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June 2022 by Kathy Bahorich
I was very pleased with the knowledgeable sales rep who assisted me with the purchase of a new , replacement phone. The process went smoothly with uninterrupted service. Definitely recommend this Verizon store.
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December 2021 by Amber Oakes
Jamiah was WONDERFUL! Extremely professional & patient working through the problems with my account.
