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January 2024 by Vimal Menon
The pharmacy section for prescriptions is one of the most inefficient and absolute worst I have seen on this planet !! They take atleast 2 hours to prepare the meds for prescriptions that they get. And on top of that, another hour (minimum) of waiting in line just to collect the very meds that they took 2 hours to prepare !!! One might argue that they are super busy catering to all people — Trust me, they are NOT. Even if you go in the middle of the night where you are the only person in the line, the on-call pharmacist who will be right behind the counter on a computer, would simply take 15-20 mins just to attend you !! Yes, I timed it, so am not making this up. This stupid location is the only one that is open 24 hours in Collierville. Else, I would have never come here. Hate it !!
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January 2024 by Konner Coleman
I broke my foot leave the hospital last night wanting to get my medicine but I was tired so I went home and called to see if my prescription is ready is she told me it wasn't ready and what time was I wanting to pick it up I told her sometime tomorrow morning and she told me okay they would get started on it I call this morning and the women tells me it's not ready because they don't have it in stock and I told the women well the women that was working last night should have told me that because now I have to go to work for 8 on a broke foot with no pain medicine and I'm pissed ?
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January 2024 by Alicia Harris
I like Walgreens because I can get in and out quickly. The usually have everything I need just a little higher in price.
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January 2024 by Dare Doc
I am surprised they have such a low rating.Everytime I have interacted with the pharmacy staff they have been polite , efficient and responsive. I use the app and then go in when my Rx is ready.Appreciate them.
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January 2024 by Norma Ramirez
We are in Collerville from North Carolina with my husband on New Year's vacation, and we had the need to go to this pharmacy for personal things like toothpaste and others, my husband has had vitiligo on his hands for many years and at the time of putting the things in the box so that the cashier could scan them and pay the cashier, when she saw my husband she made gestures of disgust for fear that the vitiligo according to her would be transmitted to him, she did not want to touch with her hands the things that my husband had put on the table nor did she touch them to put them in the bag and made gestures of contempt, of lack of empathy, omg what ignorance in the 21st century to think that vitiligo is transmitted and what a lack of empathy this cashier has, very bad service, very reprehensible, her attitude, my Husband felt embarrassed and she felt like it was nothing, I want to let you know that these attitudes make you never want to return to one of these stores.
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January 2024 by Pooh flowers
Walgreens is the spot to be if you need anything I love this Walgreens show out now. Have a Blessed day ?
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November 2023 by Ryan Ledbetter
O boy. It's crowded. Most always crowded.....that's not their fault, and I believe they handle it the best they can. I heard rumors that this particular store is the busiest in the state. I'm glad they are 24/7.
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November 2023 by Jason Barrett
Why bother scheduling a vaccine? They're about 2 hours behind.Pack a lunch if you're trying to get a vaccine, it will be a while.
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September 2023 by Joel Bustos
I’ve been sitting here in my car waiting in line to get my prescription. I have a car behind me a car in front of me and I’m on the left lane so I can’t leave. I have been here now. 55 minutes. I’ve never had issues with the store with the photo department or when checking out. the store is clean. Everything is neatly organized. having to wait so long I’m upset , I’m hungry, I’m hangry now actually. I don’t know what else to say. at this pace I’m gonna be here at least an hour and 10 minutes to maybe an hour and a half.
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September 2023 by Caren Johnstone
Worst pharmacy ever. Tech is hostile. Asked me to speak to side of her head while she was actively talking to someone else. When I didn’t comply, she said it in a raised voice. Again not having the decency to give a customer eye contact or attention. No training whatsoever. Would give 0 stars if possible.
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September 2023 by Mitchell Nuchols
Normal to wait 30 minutes inside store or in drive thru, or phone on hold. Very rude pharmacy employees. Won't even acknowledge you standing there.
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July 2023 by Melissa
The pharmacy department is very rude in prescriptions are never ready on time. If you want to be treated fairly, please go somewhere else...
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July 2023 by Joseph Patterson
The pharmacy is always packed and the the some of the staff are very rude and seamed over worked and stressed out but the store is nice and I would be a little upset if I had to work there I guess it's packed to the ceiling with perscriptions just falling out everywhere ? ? hang in there guys
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April 2023 by Tammy Holder
The worst pharmacy I’ve ever been to. I drive through twice and my medicine was still wrong. I came inside and have been waiting forever. No one cares here. This is not my usual pharmacy and this will be my last time here… thank god!
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March 2023 by LeA Marie
I came into this Walgreens at 3:19am and stood at the counter all of 15 mins. No one at the counter, no one in the back & I knocked on several doors. Luckily I’m not a thief because whoever was here March 12, 2023 was clearly sleep somewhere in the back and I’m upset because I really needed meds for my kid