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November 2023 by S L Riddle
Harley is the best! Always helpful when we need her.
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October 2023 by Daniel Davis
Harley is a great person to work with
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September 2023 by Brian Munsie
Harley was great and super friendly loved the experience
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August 2023 by Haley Tucker
This place does great as long as everything is going well. Although they are a separate entity from the place that sold us our lawn mower, I am still more than aware of how business-to-business relationships work and loaning on a lemon is bad business. What is worse is when we reached out for help to speed up the process of having our lawn mower fixed, we were told it wasn't 1st Franklin's problem. That's not what this contract says, especially since Columbia Outdoor Power would be responsible for reimbursing 1st Franklin in the event of defective equipment. What about our reimbursement? A working lawn mower? Every time it goes in a shop it sits there for weeks. This last time, it ran right out of its warranty period. Now we are stuck with harassing phone calls from this establishment and a mower that does not work because as long as 1st Franklin gets their money, they don't really care about the condition of the equipment they are loaning for. Even though they know we have consistent issues with this mower, ALL WITHIN THE WARRANTY PERIOD, they have reported us holding payments to our credit, so I want to make sure they don't get away with being an irresponsible business that tells its customers it is their problem when they have loaned on a lemon. A BRAND NEW ZERO TURN LAWN MOWER THAT COST OVER $5,000. It has been broke down because manufacture defects for far longer than we have been able to actually use it. Not 1st Franklin's problem, though! As long as they get that money. I get skeezy loan company vibes from this place. Stop calling my phone. Your payment is processing even though this garbage equipment still doesn't work.
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July 2023 by Anita Wilson
Harley Bennett was awesome. She was very professional and knowledgeable.
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June 2023 by Kirsten Smith
Harley Bennett was amazing helped us so much definitely recommend
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May 2023 by Ursula Orr
Harley was very nice and helpful
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April 2023 by William Childress
Great service definitely satisfied
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February 2023 by jeana bean
1st Franklin financial is a wonderful place to get a loan . Very friendly staff to work with.
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January 2023 by Kathy Harper
Awesome ladies! Very helpful!
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November 2022 by Timmy Polk
Harley was very professional /friendly and explains everything to your understanding.. I would recommend this company to anyone in need of a little financial help !!!!!!
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October 2022 by Shanika Hatton
This place was absolutely amazing, especially Harley. She is exceptional and helped us with everything we needed. I definitely recommend her.
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September 2022 by Barbara Locke
The people was very nice I will tell every one about the company
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August 2022 by polly rasmussen
Very friendly and helpful also very expedite
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July 2022 by LEAH BRAWNER
Harley was so helpful and friendly! Thank you so much for your hard work and dedication to helping people get what they need!
