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February 2024 by Ryan Buchner
It's a scam, read the fine print in the contract. They damaged the furniture bringing it in and never told me how much or how long the lease was, when I found out how much I would pay I had them take the furniture back
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November 2023 by Kaila Carter
The new manager is better than the last one, he’s more understanding & helpful & is eager to work with you! Scott is a pain in the rear!
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October 2023 by Chasity McNeil
They were eager as soon as I walked in the door to assist me. Very helpful very patient and super friendly.
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September 2023 by James Ricketts
They are thief's will run your card without permission and threaten you with legal action over one missed payment I worked there for a year this company cares nothing about it's customers they are all for profit and that's it the store manager Scott steals money from the drawer saw him do it and steals merchandise from the company sad business and bad management it insulting to work for them STAY AWAY FROM BESTWAY GOT TO RENT A CENTER IN COLUMBIA THEY ARE THE BEST AND WORK WITH YOU !
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February 2023 by Joseph Brennan
Update: they corrected the Misunderstanding and even gave the items back would recommend them to the world... Sorry guy about this nasty post...Missed one payment and even spoke to someone and they showed up at my house to repo the items and tried to force their way past my babysitter and had nasty attitudes will never do business with them again and wouldn't advise anyone else to do so either
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September 2022 by Cheryl Pattin
I have been renting here for a few years and I have had good experience with everything, employees are friendly and the manager is great, always answers all my questions and orders what I want if they haven't got it in store.
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May 2022 by darla hines
Managers were so nice and helpful
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January 2021 by moodys 7101
I hope these people sleep good at night.After paying on a washer and dryer for almost a year they just came and got my parents because my 72yr old father lost his card and was late on a payment.This place is nothing but a RIP OFF.....And the manager John is a horrible person
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October 2020 by Floyd Wm Best III
Never been there.
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February 2020 by Aj Celento
Awesome guest service, affordable and a truly accommodating staff! Melissa was amazing! Thank you!
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July 2019 by Teresa Gary
I AM SSSOO VERY GLAD the previous manager is GONE!!! He was such a BUTT HEAD!! My husband and I have made 2 final purchases with this store, even though we realize we pay more for the products in the end, it's in our budgets and we USED to get GREAT SERVICE from this store. We USED to feel like a part of the Best Way Family, originally that is.
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June 2019 by Matt Grzelewski
I agree with the user who said to watch these guys. Scott the manager used my card without authorization and continued to do for for 3 days straight. Because of that Scott the manager at Bestway cost me $108 in overdraft fees by the time i realized he was running my card without my permission. I have been late but they always, always, ALWAYS got their money and i would get caught up. And I'm talking only a couple weeks late. Scott the manager at bestway in columbia next to the harbor freight kept calling and harassing me at home over $44! I was never refunded by bestway the money that Scott overdrafted from my account. Ibhad my account setup by the old manager there to be monthly then for some reason without my knowledge it was changed to weekly. I was told by someone at the store that it was probably changed because they could get more money out of me if it was weekly rather than monthly. There is a guy there named Montre. He is the guy that should be running that store. Anytime there were any issues Montre was always more than helpful and polite in handling the matter. I asked him one day why he didnt take over for the old manager. He said to me that they said he didnt have the experience. In my mind thats not the reason. Instead they put another fat white guy in charge of bossing all the other employees who do the real work. And by the way im a white guy so for anyone that wants to call out the race issues, just dont. Im calling aarons to bring me the same thing i have from bestway. I will never do busy with bestway again. Especially one that skips over their black employees for advancement so they can throw a white guy in there!
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March 2019 by J Hyatt Wavrecan
The staff, especially Scott, was fantastic. They have a great selection, great prices, and friendly attitudes. He worked diligently on providing a great customer experience, helping to discern exactly what we wanted and within a set budget, even offered further discounts. Definitely recommend
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March 2019 by Amy Atkisson
Super nice guys!!! They took their time for me to look at just about everything and didn't seem to mind. They gave us a super good deal on our stuff!!!!
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March 2019 by Naomi Solis
Loved how quick I walked in and walked out with what I wanted. They helped me to stay in a budget that I specifically asked for. Win win will be coming back for future purchases
