-
February 2024 by larry matlock
Do not do business here. I wanted to trade in a bike. They just simply added the 2 grande trade allowance to the new one. Their numbers where so asinine they couldn't write me a purchase order. Wanted 6500 out the door. My friend went the next day and they wrote him for 5200 on exact same bike. This place is garbage and the sales managers are to weak to even call me to explain. Probably because they can't. Stay away from this place
-
February 2024 by Priscilla McQueen
Came in looking for a bike was here for over an hour no one ever came over to help us or ask us anything will not come back here
-
February 2024 by Samantha Williams
Justin in parts is truly amazing. He will make sure he sends you on your way with what you need to get in the trails. Justin will go out of his way to take care of you. Thanks buddy
-
February 2024 by Spectre
Excelent store, excelent service. Helped by Travis, great dude. Highly recommend.
-
February 2024 by Brandon Coutu
Definitely recommend it. Travis Farmer was super helpful helping me pick out a new bike. Hope to do more business in the future
-
January 2024 by Bryan Keith
Not only is the staff extremely rude and condescending when you first walk in the doorThe prices are five times more than you can get it anywhere else
-
January 2024 by Glenn Miller
I brought my 2019 Polaris Ranger 1000 XP EPS 20th anniversary edition in for a complete service. Kurt in the service department took the time to explain to me what all was involved in the "C" service what it would cost. I agreed and asked about replacing the belt while they had it and he quoted the cost to which I agreed and added to the work order. I had some aftermarket parts that were Polaris approved and asked for an install price to do it while it was there...again, Kurt to time to explain to me what it would take to do it and quoted me a priced and I agreed to it.During the service a couple of parts were found to be in bad shape and in need of replacement and Kurt called me to let me know and ask before he just did it and hit me with an unexpected charge. I agreed the work should be done and Kurt quickly took care of replacing the parts.Then an unexpected situation arose with a very expensive part that was found to be bad and Kurt called me to discuss my options. Now remember my unit is a 2019 and WELL out of warranty, but Kurt suggested I let him contact Polaris to see if anything could be done on their end. Much to my surprise Kurt called me the next day to let me know that the Polaris techs had walked the service tech through a few steps to identify the issue with my part. It was determined that my part was IN FACT faulty and Polaris stood behind the part and sent a replacement to Kurt to install. The only cost to me on the part was the installation charge which was nothing in comparison to the cost of the part.All I can say is that Polaris, Columbia Powersports, Kurt as well as Brian in the service department all worked together to win me over as a CUSTOMER FOR LIFE!!!Service like I received is pretty much unheard of these days and I want to let it be known that I HIGHLY RECOMMEND Columbia Powersports, their GREAT service staff and Polaris to ANYONE in need of their product or services!!!A++++++++++++ Service!!
-
January 2024 by Samuel Huggins
We bought a Polaris 1000 ranger through our salesman Max Clark and it was a great experience. Everything was covered before and after the purchase and the sale went exactly like he had quoted us! Max was great to work with!
-
January 2024 by Michele
Max Clark, our sales person, was very knowledgeable and professional. Great buying experience! Thanks, Max!
-
January 2024 by Steve Foster
Travis was awesome.
-
January 2024 by Casey Pope
Travis was a great salesman and helped me out with getting a northstar even stayed late just to help me out 10 out of 10 service!
-
January 2024 by Paul BigFire Roberts
Great group of guys and a huge selection of vehicles
-
January 2024 by John De Fisher
Travis help me and answered all my questions he was great!
-
January 2024 by Aleh AM
Good deal with them I would like make business again
-
January 2024 by Vickers Family
Max was excellent! We had been in previously and spoke with Johnathon and he was also very attentive and helpful. The day we went back to make our purchase he was off so Max said he would help gladly and make sure Johnathon got his split.Max was very polite, very knowledgeable about the bikes and was able to answer the questions we had with good knowledge. The finance manager that helped us came out just to say he appreciated us and hope that we enjoyed our new purchase.It was the best experience we have had on a new purchase of this kind and plan on making other purchases here because of the great, easy and friendly experience we had. Max and the staff here are to be valued for their kindness, knowledge and the best customer service we have had in a very long time. It was a pleasure, and we will be back to see Max for our next purchase for certain . Thank You