-
March 2024 by Patricia Warrington
Wait time was average. Had a manager on duty that got everything moving. After that, the pace picked up considerably. It was an overall good experience. Have what you need ready, and the process is much easier.
-
February 2024 by Logan Lindley
I'm convinced everyone that works here hates their jobs and are absolutely miserable. I expected a long wait and I was ok with that. After all it is the DMV, nothing is done quickly. After 2 hours I was finally called to the service desk and I told the employee what I needed and presented all my documents. I was then told at that moment if I had checked in with the non existent front desk person that I could of been done already. When I walked in there wasn't even a person at the desk in the front. The only thing there was a sign telling me to scan a QR code and to check in via text. Absolutely no other instructions listed or voiced to me. I wasn't even greeted by an employee at all after standing there for a bit trying to figure everything out on my own. So how in the world am I supposed to know all this stuff I should of had taken care of when there's literally nothing or anyone there to explain anything. I understand by not following the unknown procedure that I created more work for the employee helping me but there was no need to be angry at customers if they're not told anything different from the minute they walk into the place.
-
February 2024 by Clifford Williams
Large DMV able to house many customers at the same time. Polite staff excellent customer service.
-
February 2024 by S Mart
I went without an appointment and it was quick and easy to get my Real ID. The receptionist was very helpful and the lady at the counter was a doll. She was training a new employee and they were both very professional.
-
February 2024 by Chris Crawford
The staff was awesome.
-
February 2024 by Brent C
They were very quick and efficient.
-
February 2024 by Robert Schley
Was not busy when we were there, Front desk lady was excellent. Best service I've had at a DMV, ever.
-
February 2024 by breanna higgins
The ladies are always very nice
-
February 2024 by Mitch Mobley
Typical confusing government office experience.
-
February 2024 by Lou Castro
Checked in, and waited a few minutes. Got my license very fast. It was a good process.
-
January 2024 by andreas
Super friendly staff, quick visit. Well worth the longer drive.
-
January 2024 by Nolan Wright
Worst DMV I've ever been to. The staff is slow, sarcastic and rude. I honestly don't know how the staff aren't embarrassed to work there.rolling their eyes at foreigners that are hard for them to understand.Talking to people checking in like they're stupid for not understanding processes.Telling people that yes they'll do something just to get the person out of their face and also not fulfilling those requests.This is what I saw from sitting down there for an hour just observing. Disgusting behavior from the staff.
-
January 2024 by Watch Out
Most of the people who work here are trying to help as best as they can
-
January 2024 by Caleb Carvan
No one is found in the building on a day of open service that isn’t a holiday.
-
December 2023 by Shivi D
Very efficient and warm staff. Check in was and documents verification was easy. I appreciate everyone who work there. This was quite a positive experience from the Nashville’s Dmv even though this is much smaller.
