Electronic Express is a family-owned electronics and appliances store. Many customers report positive experiences with the knowledgeable and helpful staff, describing them as courteous, patient, and professional. Specific associates are noted for their excellent service in selling and programming items like laptops and for being extremely nice and helpful when showing appliances. Customers appreciate the ability to see products in person and support a local business. However, some critical feedback notes that store displays are not always updated for out-of-stock items, leading to wasted time. Significant concerns are raised about the store's financing option through Acima. One customer warns to be wary of the final payout amount, noting that payments over two years can total much more than the purchase price. They also advise carefully considering the extended warranty. While thrilled with their quiet and wonderful washer and dryer, this customer was extremely overjoyed to pay off the financing early to avoid dealing with a specific regional finance director described as unhelpful, dismissive of questions, and poor at returning calls.
Awesome store. I've bought so much from them. From big screen TVs to washer and dryer. The staff is always awesome.
May 2024
I Dealt with Richard Kaiser I got a washer an dryer financed he was great to deal with all the way through didn’t take now time to get me approved had great service all the way through I appreciate the service Richard an everyone who was involved in it
February 2024
Support your local business! So nice to have a place to actually see products in person and have a knowledgeable staff. Great place with great people!