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October 2023 by Sabrina Brewer
Absolutely the best pest store to go to! Clean, staff is nice & very knowledgeable. I won't go to any other since I've found Franklin's Pet Store! A must go to!
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October 2023 by husky300
Awesome store for aquatic needs. If they don't have it, they always see if they can order it. Super friendly and helpful.
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August 2023 by Jackie Flynt
Love going there they have so much and a great variety of fish and supplies
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August 2023 by Nate Corbett
Great staff and atmosphere. I love going there for my fish and cats.
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July 2023 by Nier Slaughter
While visiting the area, I stopped in to look at the selection of freshwater fish. Was surprised by the wide variety of both freshwater and saltwater. Was quickly asked if I needed help and assistance was available if needed.
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July 2023 by Dylan Gibson
Awesome staff and products. They take very good care of the animals and have a vast knowledge to share when you purchase a animal.
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June 2023 by Maria Bryant
This company gets 1 star for me. I'm pretty sure some of the reviews on here are fake. We bought a total now of three black fin shark (catfish) every single one are sick or dead. Everytime we talk to someone about the fish. They say bring in water sample. Each time there is nothing wrong with the sample. How as a customer do expect to have respect for employees or even management know less about the fish than you do. We researched it a million times and takes to a vet. These fish are being sold as fresh water. In reality they need salt water. Though they said if they were born in fresh water they can maintain in fresh water.ITS A LIE‼️ They only go to freshwater to spawn. When that is over they return back to (SALT WATER). They are found in areas where salt water and fresh water collide but never mixes. Please if you get attached to your fish, and you are because they are your pets. Then PLEASE STAY AWAY FROM THIS SHOP!!!!!!! Go somewhere that has more knowledge about the fish they sale. They are Friendly people just not really educated on all the species of fish! When money is being spent we need more than friendliness!
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June 2023 by Reg Rogers
Today was my first visit. I have a new 195 gallon fresh water planted tank, I was there to browse the freshwater livestock. The fish were happy and the displays are pristine. They have the largest selections of Sera and Hikari foods on-the-shelf in any store that I’ve seen, wonderful. Birds, reptiles, amphibians and marine fish (the live foods too) are not my thing… they are all there in the store and it is a well done set up. A very cool place that will be a regular stop for me.
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June 2023 by Frnch Toast Mafia
Good pet store the take good care of the animals and greet you when you enter. Most of the staff are friendly and warm while others are cold and off putting but will help you anyway. Mike is great guy has very knowledgeable staff. They have a ample supply of various items.
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June 2023 by Jessica Cayce
Okay so everyone is very friendly! If you ask a question and that associate doesn't know the answer they will go get the answer and get back to you. I personally was there for a conure and they were so knowledgeable! I'm a first time bird owner so they helped a lot with care, food, toys, etc! They also offer layaway for pets. So say you see a conure you like. You can put a deposit down and pay them off while they are getting big enough to come home! It was the best experience I have ever had a pet store! Would definitely recommend them to anyone for any pet!
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June 2023 by LJ Pack
I've been struggling with quality control and availability of stock at my local chain pet stores for several years. I've been into aquaria for several decades, so I've developed certain expectations of the service and products I expect to be available to me. As my favorite go-to aquarium shop has unfortunately gone out of business after more than thirty years, I've suddenly found myself in need of a new go-to place. Well, in my searching, I stumbled across Franklin Aquarium Pet Shop. It's not local, and plans must be made in order to visit the shop, but so far I'm thrilled with the experience. The shop is immaculate, and the aquariums are well maintained. Both of these things have been issues at my local pet shops. I believe I've found my new go-to place. Thanks for a great first impression.
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May 2023 by Sara Pack
This place was well worth the drive (almost 2 hrs one way). They take good care of the aquariums and aquatic creatures, as well as the other creatures in the shop. The people are nice and helpful. We were there to get saltwater fish, and we will be back.
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May 2023 by Tristian Jennette
Great place Always super nice staff Me and the kids go wander around here often Just for fun Recently purchased my first tank n fish from them and loving my new little aquatic habitat thanks to them ?
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May 2023 by Brent Gorman
If you go there there for fish I hope ur getting freshwater that’s the only thing I’ve bought there that’s been ok, saltwater do not buy I’ve had my tank up for months I go to aquatic critter and buy my fish and coral and there more expensive but all my coral and fish are alive until today I had my first fish die and the only thing I bought from them was liverock I washed it and soaked it and black bugs came out I shook it nothing else came out I thought ok stuff happens but within 4 hrs my fish was dead and if anyone knows anything about saltwater my parameters are normalSalinity 1.026Ph 8.3Alk 11 dksAmmonia 0 ppmNitrites 0 ppmNitrates 10 ppmCalcium 440 ppmPhosphates 0.1Temp 77.8I’m running 3 fiteration systems and 3 kessil lights my tank was pristine until this rock I bought I’ve bought a bunch of rock from places and never had issues I’m really disappointed spend 150 at the store just so I got rush order medical treatment supplies to save my other fish but my 90 dollar coral beauty didn’t get a chance ??
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March 2023 by Rachel Emrath
So I had heard mixed reviews on this shop before we went. I was extremely impressed with them. The staff is incredibly knowledgeable of all things fish. They also helped me find a fish that I wanted that was no longer in stock anywhere. It came in quickly, and they called me. They've always been extremely patient with my kids and their love of all animals. They Offer a week return if the fish dies within that time. I know that's shorter than The Box stores, but their fish have lasted much longer than the ones I bought from the Box store. They seem much healthier. Will definitely be going back.
