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November 2023 by Lifted Skin
I wish there was an option for negative stars since this business doesn't even deserve 1 star.We have been dealing with the owner Randall for over 6 months and STILL have a car that isn't repaired.My daughter car had a cylinder issue with her SUV and Randall managed to talk us into replacing her engine (that only had 77k miles on it). Well almost 3 months and $14,500 later we got the car back. 2 days later all the dashboard lights to come on so we took it back. Randall proceeded to tell us we needed a new alternator so we paid another $1100 to get that replaced. Then got the car back and that same day all the lights came on as my teenager was driving on the interstate.Obviously the car went back AGAIN.There have been at least 15 unanswered calls and texts between my husband, my mother in law and I to Randall.Come to find out today we drove all the way out to Columbia to find Randall's Nashville Hwy address completely vacant. When we got his new Precast Dr our car was sitting outside along with about 40 other cars.Very long story short we took the car back and he will be hearing from our lawyer. Our car also had an additional 3000 miles on it when we picked it up today, not sure what that's about.He also 'loaned' us a car a couple weeks ago since he was taking so long with our car but the car he loaned us didn't even belong to him!
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November 2023 by Erin H.
I wish there was an option for negative stars since this business doesn't even deserve 1 star. We have been dealing with the owner Randall for over 6 months and STILL have a car that isn't repaired. My daughter car had a cylinder issue with her SUV and Randall managed to talk us into replacing her engine (that only had 77k miles on it). Well almost 3 months and $14,500 later we got the car back. 2 days later all the dashboard lights to come on so we took it back. Randall proceeded to tell us we needed a new alternator so we paid another $1100 to get that replaced. Then got the car back and that same day all the lights came on as my teenager was driving on the interstate.Obviously the car went back AGAIN. There have been at least 15 unanswered calls and texts between my husband, my mother in law and I to Randall.Come to find out today we drove all the way out to Columbia to find Randall's Nashville Hwy address completely vacant. When we got his new Precast Dr our car was sitting outside along with about 40 other cars. Very long story short we took the car back and he will be hearing from our lawyer. Our car also had an additional 3000 miles on it when we picked it up today, not sure what that's about. He also 'loaned' us a car a couple weeks ago since he was taking so long with our car but the car he loaned us didn't even belong to him!
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November 2023 by Charla mcdonald
The worst shop i have ever been to kept my vehicle for 9 weeks, replaced parts without permission and charged me for it, replaced parts I didn’t not need left parts off, car is worse then it was prior to dropping it off , had it re looked at by dealership was told issue had nothing to do with what they did and that pieces were not put back on, they lost items in my car, never communicated with me I had to reach out to find out what was going with my vehicle kept telling me different things, when I was fed up and said I’m coming to get my vehicle it was not there and they lie don’t waste your money or time
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November 2023 by Maria C.
Excellent customer service and technical expertise. Extremely knowledgeable and trustworthy. I highly recommend!
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November 2023 by Rob D.
Global Auto provided me with excellent service and I highly recommend.
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October 2023 by Jimmy B.
Great Service. Took time to explain repair every step of the way.
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October 2023 by Miranda S.
Very personal, friendly service! Randall is so knowledgeable and helped us with purchasing used cars.
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July 2023 by Nelson Londono
They provide the best service and honest work!
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June 2023 by Randee C.
I took my car there this morning for an oil change. It was a pleasant experience. These people are very welcoming, nice to deal with and quick! It looks like it's family run. Please use them so they can stay in business!
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April 2023 by LoriAnn Burnett
We have worked with Randall for several years now and he has taken care of all of our vehicles. He is a man of integrity and treats my family like his own. He is honest with what needs to be done right now and what can wait. Our satisfaction is more of a priority than his bottom line. We were taken advantage of by other mechanics but have been very thankful for a friend sharing Randall’s with me. Finally have a mechanic and friend I can trust 100%.Services: Auto battery replacement
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September 2022 by David Valadez
He is a good person but my truck never fixed the problem. I spent a lot of money and wasted a lot of time and my truck parked for months.
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August 2022 by Dave Roe
Wonderful folks, quality work and integrity.
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August 2022 by GWay9
Same good business as always
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August 2022 by Taronnie Wright
Great service
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August 2021 by Brooks McSpadden
Randall is as straight forward and good of a guy as they come. He took care of my car when the engine went out changed the oil and fixed the car when something went wrong. He is honest and puts the customer first.Services: Transmission
