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November 2023 by Airborne Trucker
By far one of the best distribution centers to deliver to! They start a little early, be ready to go if you park at their gate!(530am-545am) Everyone was friendly and was happy to see you. Unloaded fairly quickly. Room at their gate for 2 trucks(keep far to the right) parking on the shoulder of the road should be okay at your own discretion.
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August 2023 by John K.
bought a dishwasher online and waited over a month for it to be delivered. bought everything that was required for installation. finally came and the refused to install stating it needed a longer hose. they took it back. later found out it needed to be hardwired which was never discussed. had to wait another week for them to come back just to drop it off, not even do anything else. horrible customer service, never use it again.
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August 2023 by Rob H.
bought a new zero turn mower at Spring Hill Tn Home Depot and after getting home the store calls me up and tells me the mower they sold me was already sold to someone else the day before and they needed to reverse the transaction. Probably some of the worst incompetence I've ever seen.
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June 2023 by Christopher Canfield
Ultimately this DC is full of friendly people who actually seem like they care, just expect to wait awhile.Don't make my mistake and show up at 4 looking to get unloaded. Everything I could find and everyone I spoke to stated this DC was 24 hours. But they are only open for Non-Maverick drivers from 0600-1500. When I arrived everything was locked up, but Maverick drivers and local HD trucks had keys to get in and out of the gate.Thankfully you can park here overnight as long as you stay far to the right of the entrance so the other trucks can still get in the gate.
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June 2023 by Austin Ricks
They have parking. Pull up next to guardhouse in front of gate, or park alongside industrial park road. It isn’t very busy. The forklift driver came to my truck, thankfully I was already awake. He told me to untarp and remove straps. He unloaded me as fast as he could. Friendly staff.
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June 2023 by Robert Means
I hate delivering at this Home Depot! They are extremely slow and DO NOT HONOR YOUR APPOINTMENT TIME!! It's really FCFS
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February 2023 by Roger Paull
Nice peeps, quick to unload, but no parking so 1 star. Waiting for my 7hour from an earlier split then heading out to sleep elsewhere... no 10 for me
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December 2022 by Ben B.
Please do not order place orders online they can't seem to put it in the locker when it's supposed to already be in the locker. They lost it, had to call the manager the manager was telling us it was already picked up when we placed the order and had the confirmation code right in her face saying it was still in the locker I had to show my identification 3 times manager finally found it sitting in the sliding doors right behind her, But the people at the return desk were definitely a big help
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November 2022 by Gary Gayton
If you get there before your time you will get unloaded by your time but if you get there late you will get unloaded late
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October 2022 by Adam H.
I ordered and paid for an oven. Waited several weeks. My order was cancelled by either Home Depot or the manufacturer, however, the oven is still for sale it is just $600 more than I had already paid. A Home Depot req said the manufacturer cancelled the order. So if I still want the oven I have to pay $600 more. That's incredibly frustrating and horrible business practice.
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July 2022 by Olga L.
Had hardwood floors installed and purchased by Home Depot. There was damage on a portion of the floor and so much of the area has existing flooring. Romanoff were the installers sent by Home Depot. This began in January. We noticed the floor was bumpy right away but gave it one week before we emailed them about the problem thinking it would settle. Here now in July, they say it is a moisture problem and they will not fix it. They have been out several times since January. The installer three times and the manufacturer twice. If it were a moisture problem wouldn't the existing floor of 15 years be bumpy? Ridiculous. We highly recommend staying away from Home Depot for installations. Bad Service. So disappointed.
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February 2022 by David Stephens
Give an appointment time but it's FCFS, they are slow when unloading. Been sitting in the unload spot for over an hour and only have one bundle unloaded from my trailer. Quite a few reviews mentioned steady and fast unloading, but I guess today just wasn't their day.
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December 2021 by Chuck Raab
Typical Home Depot DC, the forklift are work steady by its an all day process. Dispatch said that this was a 0930 appointment 1130 and they have hardly unloaded anything
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November 2021 by Linda T.
Home Depot doesn't stand by their commitment to fix damage to your home caused from an installation of one of their products. They've ruined my kitchen. If you want your home ruined, by all means, go to Home Depot!! Good luck.
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October 2021 by Magnificent Bastard
Great people work here, unload time was very fast and I was late, they still took care of me
