-
January 2024 by Rebecca Peden
The service guys were super helpful.
-
December 2023 by Ryan T.
Custom ordered a car and gave them a (significant) deposit, then received a call almost 6 months later that they weren't able to build the car. Took another month, asking multiple times for the money back and an impromptu visit in order to just get the deposit back. On top of that, the overall environment dealer-side felt very unwelcoming and the person I worked with was rude throughout the entire process.On the other hand, they have a very hospitable, efficient, and knowledgeable service department!
-
December 2023 by beyblade are cool
Working with Stan McNabb and Tal Sparks was quick and easy. The quickest I've ever purchased a new vehicle. Tal was great to work with and made the experience very pleasant! Go by and see Tal the next time you upgrade your next ride.
-
November 2023 by Crystal Hailey
Car salesman in training. Needless to say walked away without a car.
-
October 2023 by Isaac F.
I was in a bind and needed to purchase a vehicle. I looked into other places for a vehicle but no one responded in a good timeframe. I saw one that I liked online and inquired about it. Julia reached out to me as soon as she could to answer any and all questions I had. They brought me in to look at the car and test it out. Kountry Boy got me taken care of and got me in the car i wanted ! The staff was very kind and welcoming! Will be referring friends to y'all.
-
August 2023 by Jeannine J.
This dealer is fantastic! The nicest people ever. Service is great, the management is top notch. Don't pay attention to any negative reviews, they don't understand how technicians/auto dealerships work. They want a "diagnostic" done but don't want to pay for it! If you have a "noise" or an "oil leak", those take time to find. So while the tech spends 4 hours trying to find your problem, do you expect it for free? He could be actually doing work and making a dollar. Don't expect free! As far as sales go, there's no bait and switch. Buying a car, no matter where you go isn't an easy thing. There are SO many factors and extras that come up. I've found this dealership to be nothing but honest and forthcoming.
-
May 2023 by Heidi Fowler
Great service. Will trade with Tal and Stan McNabb again.
-
February 2023 by Lester M.
The service dept. has been spectacular !! I take my Chevy Colorado for routine service visits there and have received fast friendly service every single time !!
-
February 2023 by Debra Babiak
We dropped my moms car off today with AJ in the service department. I wasn't scheduled to get worked on till Friday. Not only did they det it down with in 4 hours AJ researched and found out it was under warranty so no charge. I will definitely be back for the honest and speedy service. Thank you!!
-
February 2023 by Dave Pugh
Stan & Dylan in the parts department are terrific , Dylan got my order of new floor mats for my XT5 in right away contacting me 1st thing today and Stan helped me with installing them when I arrived at the doc to pick them up. They both provided great service, I will return with service like that, thank you gentlemen.
-
February 2023 by Krysta M.
This place is absolute TRASH. DO NOT DO BUSINESS WITH THEM. We brought our car in for a ticking noise and they did NO diagnostic work to it. Just said it needed a new engine. After over a month of trying to get the warranty company on board, they told the dealership exactly what they wanted them to look into because they would not pay for a new engine without an actual cause of the issue. The dealership completely refused to look into the problem any further but then charged us over $200 for diagnostic work when they didn't diagnose a single thing. Complete incompetence from these people. I wouldn't do business with them if they were the last place on earth. We have already started a complaint with the motor vehicle commission. Crooks is all they are. Didn't want to admit that their incompetent employees know nothing about vehicles.
-
October 2022 by Chris Cathey
Ask for The Kountry Boy @ Stan McNabb of Columbia
-
October 2022 by Blake T.
Went In for first oil change after I bought my truck out of town since no local dealer had what I wanted when I wanted it. I didn't know how I would be treated there since I read a couple bad reviews and didn't buy the truck from them. The lady in the service area was extremely nice and made the process painless. They called me about 15 min after I left to say it was ready. The only downside was that the first appt I could book was a week and a half out but otherwise perfect.
-
September 2022 by Jim B.
Buyer beware! Went into negotiations by phone with Stan McNabb Cadillac and every phone call they presented a new challenge and a change in the deal. My opinion, don't buy from this dealership...they kept baiting and switching my deal. They want you to finance through their dealership and not through your own credit union so they make impossible and unrealistic requests. After reading the reviews, I'm glad it didn't work out. I wouldn't buy a bicycle from this place!
-
March 2022 by Bruce Gildersleeve
Trey McNabb and Joel was very helpful in getting my vehicle repaired.