Rack Room Shoes is a well-established footwear retailer with over 95 years of experience, known for providing quality shoes for men, women, and children at great value prices. Customers appreciate the wide variety of nationally recognized brands and exclusive options in athletic, comfort, dress, and casual styles. Many reviews highlight the exceptional service at one particular location, where employees like Drake and Heather stand out for their friendliness and professionalism. Shoppers noted their helpfulness, especially in resolving payment issues and making returns easy. Customers felt supported during their shopping experience and left satisfied with their purchases, including a range of shoes at reasonable prices. While the selection of shoes is praised, there is a desire for more options in larger sizes, particularly for women. Overall, Rack Room Shoes is recommended for its great selection, helpful staff, and value-oriented sales events, making it a go-to destination for anyone in search of footwear.
Awesome Rack Room Shoes. Great selection and very nice and courteous staff. Favorite one to go to for Vans. Off James Campbell Blvd on TN-50 :)
August 2025
Love getting my new shoes here. Very good selection at a great price!
April 2025
The cashier was super friendly. I had to exchange some shoes and purchase the new ones, and the transaction was super quick and painless :) they had a great variation of shoes, and prices were decent :)
