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July 2024 by John Brown
Always get good service.
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July 2024 by H Wilson
This store is beyond ridiculous. They just close down when they want . The other side of town is open. Apparently this happens alot . My sister was in a bad bike wreck today hospital calls in antibiotics and pain meds for the night until we can get in to orthopedic dr . Went to pick up and they decided to close today. The other side of town can’t fill it because it’s pain pills.i called and talked to manager she said I’m sorry there’s nothing I can do about it. REALLY. I see why this store has such low ratings. Guess what your a pharmacy and if you don’t want to work get another job. People depend on you. The other side of town apparently has a manager that believes the pharmacy is importing enough to open. Absolutely unbelievable Walgreens on Nashville highway Columbia Tn. Get a manager.
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February 2024 by Jacqueline Adams
Great prices
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January 2024 by Julia Cole
Have never had issues till recently. No one except maybe 2 people seem happy or eager to help. I understand this is an incredibly hectic job dealing with the public but last several times we have spoken with someone either on the phone or at the counter they seemed so unhappy and gave the least amount of information and would seem frustrated when you asked more questions. I hope we are just catching them at the worst times but we are changing pharmacies due to delays and customer service with lack of any information. Been with them probably most of my lifetime so this is a unfortunate experience
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January 2024 by Samuel White
Pharmacy is responsive via phone and normally no line or a limited wait. FedEx shipping is reasonably easy, with most employees able to do it at checkout. Checkout is takes average length of time depending on periods of the day. Overall, well above average experience in various departments.
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December 2023 by Lilly Reagan
On Christmas, you would think Customer Service would be lacking from busy-ness and working on the Holiday - but our cashier, Josh, was sweet as can be and so very nice! He made us feel welcomed and appreciated! It’s insane how wonderful he was! The other cashier there, I didn’t catch her name, was doing the same exact thing to her guest! I have never seen such stunning customer service ?
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December 2023 by Karen Priddy
Mr. Samuel, Borronus (Sorry is spelling is wrong), and Charles were beyond helpful. They went above and beyond to get our situation resolved. People do not take the time out to give compliments anymore due to our busy schedules, but this is a group that I felt I needed to make sure everyone knew how great they were. Good customer service and work ethics are not so common anymore and Disability Benefits Inc. truly appreciates this team. Thank you store #9265
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August 2023 by Robin Stockman
Drive thru pharmacy quick
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July 2023 by Jme&Cilla Kennedy
Only place to shop after 11 pm at night.
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July 2023 by Riley
I've intermittently visited this Walgreens for prescriptions over the past year. 3 different pharmacists (not technicians) have been extremely rude just because I ask more questions than most people about my medications and COVID testing. They've treated me like I'm a burden and I'm wasting their time just because I exercise my right to that health information.
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July 2023 by Sandy McElhaney
Terrible experience. Jumped through hoops to make sure my fiancé wasn’t accused of doctor shopping while both doctors are well aware of each other. Now I’m two weeks out without my anxiety meds during the week of my wedding. Kroger refused to let me cancel a prescription, forced me to fill it, I told both doctors, now Walgreens is questioning me like I’m doctor shopping when my doctor has already discussed this with them. I will call my doctor in the morning to have it corrected, but the attitude and disrespect received from this particular pharmacy won’t be forgotten as easily as forgiven. I will never have another script sent there again since they wanna play hot potato with the different pharmacist and medications. Walgreens needs to re-evaluate their staff as well as their record keeping.
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February 2023 by JD SMITH & WHISKEY RUN JD SMITH & WHISKEY RUN
I was ready to give up on Walgreens until Teresa went above and beyond. Today she even thanked me for calling her! The Walgreens on James Campbell was a nightmare to deal with and they truly didn’t care at all about helping me. Thank you Teresa for a wonderful experience and making me feel like you made the world stop to help me. You made a difference and I know you’re busy! I’ll be back to see you and your team for sure. Great people.
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February 2023 by Steven Poynter
Everything is great. But some people try to wait and drive through on medicine without ordering a head jams the lineup
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December 2022 by Ashley M
Always a 50/50 chance of whether or not you're going to get your prescription. Male pharmacist is great. Female pharmacist is an ego filled power hungry person who will find any reason in the world not to fill your prescriptions even if they have filled the same script from the same doctor multiple times. She always has to "advise" you of every medication before you leave even if you've taken it every day for years. Spring Hill Walgreens fills my prescriptions no problem now. My legitimate life saving medications from my LOCAL DOCTOR. Save yourself the trouble of this wishy washy place and her ego.
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December 2022 by Ashley
Always a 50/50 chance of whether or not you're going to get your prescription. Male pharmacist is great. Female pharmacist is an ego filled power hungry person who will find any reason in the world not to fill your prescriptions even if they have filled the same script from the same doctor multiple times. She always has to "advise" you of every medication before you leave even if you've taken it every day for years. Spring Hill Walgreens fills my prescriptions no problem now. My legitimate life saving medications from my LOCAL DOCTOR. Save yourself the trouble of this wishy washy place and her ego.
