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“Drew Wilkerson has helped me with Tremec transmissions on 2 different projects in the past year.Drew has a wealth of knowledge and is very easy to work with.He is very through and efficient! He dealt with an issue that I had in a timely manner.I would highly recommend Drew and American Powertrain!”
“David Gist was very helpful. He gave us time to look over car test drive and answered all our questions.The experience was no pressure, smooth and no surprises. Finance team work hard and explained everything. Offered advice on warranty but never any pressure to purchase extra. Great team!!!”
7AM - 6PM
1550 Interstate Dr, Cookeville
Auto Parts
“Conveniently scheduled an appointment in Dodge app, showed up early and received friendly competent service with really good communication and really fair price.”
“Jeff and Mike were wonderful setting up my appointment to have car fixed. The shop did a fantastic job on my car. Check them out first if you need body work done.”
“Dan T and Braedon J at Cookeville Honda made this experience so easy and I ended up with a vehicle I absolutely love. They were so responsive to all my crazy questions. The dealership is very nice, everyone you come across is very friendly and helpful. I will definitely recommend Dan, Braedon, and Cookeville Honda to anyone looking for a vehicle. If I’m in need of a vehicle in the future I’ll be back.”
“I have worked in customer service for 6 years I’m used to giving customers the best service I can give. For the first time in years I received the same from Peter Block. This gentleman was patient and worked with me every step of the way. This was the first time I ever made such a huge purchase. We need more people like him in the customer service field !”
“Matt and his crew at Julian's are fantastic! Not only are they super people, they are very professional and will do what needs to be done to make their customers happy. My truck received a lot of damage from the recent hailstorm. I took it to Julian's for repair work and was extremely pleased with their work! I would recommend them to anyone needing body work done on their vehicle.”
7AM - 6PM
606 S Willow Ave, Cookeville
Auto Parts
“Shoutout to Dale for saving the day for me today! My battery light was on and I knew time was not on my side! Dale was curteous and quick to install a new battery for me. I am so grateful for Dale and Napa Auto Parts! I will not go anywhere else ever again, especially not Advance where I was treated like I was bothering them.”
“Jenny is my primary contact in the service dept. She is awesome to work with. She makes the whole process easy and is always able to answer all my questions. She dies a great job!”
“Trin & Ryan were a great help to us. They went above and beyond in trouble shooting with us & didnt upsale us but definitely genuinely helped us. I recommend this O'Reillys for 5 star customer care!!! Thank you!”
“They rebuilt 2 starters for me over the years and are the only place I go for this service. Straight forward and they do great work. My grandfather always brought his repairs here over the decades.”
“I wanted my 2011 Kia soul radio replaced and had very few options on places that knew how to replace one. Was told a 3-4 wait on car and turned into 7 hours due to an error on manufacturer. They were very considerate and compensated for the much longer wait. Unfortunately when I left there was an issue with my turn signals that were working before the appointment. Called them back and said to bring it back. Turns out they forgot to connect the hazard button which had caused the issue. Besides the long drive back to fix the error I was happy for the install and the helpfulness of the store manger (who had the best customer service ever).”
8:30AM - 4:30PM
1050 W Cemetery Rd B, Cookeville
Auto Parts
7:30AM - 7PM
560 Neal St, Cookeville
Auto Parts
“Cookeville Honda was able to replace my front grille emblem. Since it would take a couple of days, I was able to get a loaner vehicle so I was able to get all of my many errands done. And they buffed out some marks on my door for me. They also did a multi-point inspection which told me my battery was fine. Best of all, a few days later when the car would not start on a Sunday, when service department was closed, my salesman, Jason (from 2y previously) returned my panic call and assured us it was not the immobilizer causing the car to not start but that the battery can run down in only 7m if car is not running.”
“Highly recommend. This is the third time I’ve used them and I have always walked away highly satisfied with the work completed by them. Paul was wonderful during our truck repairs. He kept us informed of progress and did great body work repairs. He used quality replacement parts. The staff are always super friendly and very professional.”
“Needed some spark plugs for my riding mower. I took in one of old ones and they had them in stock.
The plugs were already gapped and ready to be installed. There employee was able to make it happen. The 'Zone' is a good starting point for auto parts.
Check them out sometime soon.”
“I've done business with these people for years. Always friendly and there to help you out when you need it I have nothing but positive things to say about the business”
“I just want to recognize Dustin and Travis. They went above and beyond in helping me with my car when it was completely dead in the Auto Zone parking lot! They are truly great representatives of Auto Zone and demonstrated the best customer service towards me!”
“Jacob was more than accommodating. Purchase of a used car was more than fair. Subsequent repairs were done rapidly and professionally and VERY reasonable. Would definitely recommend.”
“got a 2 inch metal cowl hood shipped to me and had a dent right on the bend of the cowl from shipping.harveys completely restored it back to factory condition and color code painted it to match my truck in no time.great genuine hard working people.”
“The employee Don saved us from being stranded at 9:30 at night!!! He called us a mobile mechanic and helped us get our new alternator put in. Without his help, we would have been stranded 70 miles from home.”
“ABOVE AND BEYOND CUSTOMER SERVICE!!!I was traveling through TN in Oct. 2023 and my battery light came on in Cookeville, TN. I got off the highway and pulled into Advance Auto. They checked and my fairly new alternator was bad. I put it on so I decided to take that one off and put on the new one. When I carried the bad one in they told me it wasn’t one of their brand. Confused, I went out and checked the glovebox and found the receipt from one of their competitors. THEY GAVE ME A RIDE DOWN AND BACK TO GET THE REPLACEMENT!!! And eventually when they weren’t so busy a young man came out and helped me finish up the installation. Thank goodness good people like this still exist in small town America!!! If you are in or around Cookeville, TN and need auto parts and good service, this Advance Auto is the place to go.”
“Big shoutout to Nate who was in automotive and Miss Kellie (Kelly maybe) who was nighttime manager. Both are amazing employees and I really appreciated my experience with them. They made Walmart feel like walking into a neighbor’s home and were so professional and friendly and went above and beyond! I would gladly recommend them both for recognition at the Walmart from their bosses and will make sure to always greet them in kind if I see them again.”
“I had a new battery installed there this afternoon. The attendant said it would be, 30-45 minutes. I was there much longer but since I thought they would text me or call me when my car was ready, I waited. I never even asked if it was done. It was my fault for not checking in but the install was done, that is really all that matters anyway.”
“Very friendly and helpful staff. Great customer service. I bought the part I needed for $120 less than the other retailers I shopped. Thank you Aenon's for a job well done. I'll be back”
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“CAMERON is a great salesman, didn't feel pressured at all. He was upfront and honest with us, that's why we chose to buy from Nissan over Honda and Toyota”