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July 2023 by Ginger Massa
I love Baskin-Robbins. For as long as I can remember, I have gotten mint chocolate chip ice cream from there. I'm old enough that I'm on the 3rd location in Cookeville, but we won't dwell on that, lol. Through the years, the service and quality has remained the same. They have a wide variety of products, not just ice cream, so even if you don't just want a basic ice cream cone like I do, there's something for everyone! Five ?s from me!
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June 2023 by Heather May
Came in for after dinner dessert at 9:45. My mom and I were excited for cappuccino blast only to be told they couldn’t use the blenders anymore for the night because they close at 10. Put a sign up that says you can’t use a blender after a certain time if that’s the case. My eight year old sampled two ice creams and ordered a cone and I ordered my two other littles a cone. Then I asked for a coffee cone and was told they already covered it. Okay, why are you covering ice creams while we are still ordering?! So I left with three cones for 6 people. It was so disappointing. I was tempted to just drop the three cones and leave. They locked the doors promptly at 10 pm.
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January 2023 by Jammie Hoffman
IF I COULD GIVE A 6 star I would!!! I have an Aunt and uncle who live in Cookeville, I’m from Wa state. Every time I visit since 2018 we go at least once and get ice cream from here. My first visit in 2018 I had a met an employee, Tyler. His genuine smile, love for his job and knowledge of the product, all made him in my experience, there memorable. Every time I go back in, he’s there and remembers me, greets me with his contagious Smile that lights up the room. Fast forward to 2023 and he was working when we went in on January 24. We were happy to see one another on my annual trip and began talking. After about 4-5 min of chatting and then sampling some flavorsTyler humbly told me he had become THE OWNER of that store! I was so excited for him,!! He the youngest franchisee in the history of Baskin and Robbins. The manager was working as well, and she was a delight. As we talked, she told me that he not only was a great worker there and owner, but also equally amazing employer she was actually the one who trained him. If you are in Cookeville I highly recommend going in and getting ice cream not just because it’s some of the best COOKSVILLE has to offer but to support my friend Tyler and his endeavor in becoming the owner to several stores and making Baskin and Robbins not only my favorite ice cream stop while visiting but yours as well!!
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September 2022 by Z Declaire
Loved the "Beach day" ice cream flavor! When you walk in you smell an outstanding auroma from the ice cream as well!
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August 2022 by Deborah Roberts /Little
1st time at a Baskin Robbins ever. The best ice cream by far. Not super sweet great verity. The young man that waited on my family was so polite. Got everything in our order correct. Nice to see young people take pride in their work. I can't remember his name however he had dark curly hair & a beautiful cross necklace that I just had to comment on. So wonderful to see he's permitted to wear it without being punished for it in the work place. I definitely will be back. Great service makes everything good.
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July 2022 by Kendra Zumhingst
Daiquiri Ice for the win!!! Have not had that in 25 years! Bring back Margarita Ice next!!!
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July 2022 by Sonya Sadeh
Love it. The new owner is awesome
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June 2022 by Dale Box
In town visiting and stopped for ice cream and what a very nice location, clean and friendly service.
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June 2022 by Sandy P
Had a wonderful no added sugar ice cream. Very nice people and a great location. We will definitely return.
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March 2022 by Debbie Little
1st time at a Baskin Robbins ever. The best ice cream by far. Not super sweet great verity. The young man that waited on my family was so polite. Got everything in our order correct. Nice to see young people take pride in their work. I can't remember his name however he had dark curly hair & a beautiful cross necklace that I just had to comment on. So wonderful to see he's permitted to wear it without being punished for it in the work place. I definitely will be back. Great service makes everything good.
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February 2022 by plaindriver1
Went in for a coupe of cones, cost about $15. Taste wise, nothing special, rather average. In retro, we should have gone to the original, historical & legacy ice cream venue in North part of town.
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December 2021 by Montana Head
Great customer service with a nice and clean atmosphere. Will definitely go back the next time I’m in town.
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September 2021 by Montana Lowe
Great customer service with a nice and clean atmosphere. Will definitely go back the next time I’m in town.
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July 2021 by Kelly Ward
They had a nice selection, everything was clean, and the young lady at the counter this evening was very nice.
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July 2021 by Robert Crooker
Always awesome
