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February 2024 by Carolyn Oliver
Odie isVery nice and always willing to help with any phone trouble we absolutely love Cricket in Cookeville Tennessee
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February 2024 by Angela Gibbs
I took my Dad to this store and he is very hard of hearing and like myself not to tech savvy. He upgraded from a iPhone 4 to an eleven. Odie was so patient and helpful to both of us. My dad Sometimes has trouble remembering things and she went above and beyond what most customer service does today. He had used tracphone and wanted to go back. He told her this but she never waived in her helpfulness. He is still with Cricket. Thank you Odie, I hope her bosses know what a good representative she is for their company.
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February 2024 by Eleanor Conrad
The girls Odie and Leo at the Cookeville store put everything on my phone that nobody else could they were great
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November 2023 by Gina Lawson
They never answer the phone or provide any type of customer care
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November 2023 by Gina Dunlap
They never answer the phone or provide any type of customer care
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September 2023 by teabag8855
Great, people.
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September 2023 by Twisted Guppy
Always helpful and patient.
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July 2023 by William Wampler
Couldn't get any help.
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May 2023 by brenda golden
Always friendly and full of help
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February 2023 by Deanna Mathis
I always receive friendly, helpful service at Cricket. Our phone package is affordable for us being retired.
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November 2022 by Jeanne Vaughn
This one in Cookeville was very helpful, the one in crossville isssss the worse horrited that's why I drove 30 miles for some help
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April 2022 by Paxton Mahler
Amazing cell service! I had T-Mobile before this and literally never had cell service, and paid over 200 dollars for two lines. I now have cricket and pay 54$ for two lines and ALWAYS have service! The lady who activated us was so helpful and kind! Amazing customer service
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October 2021 by Jackie Holloway (Findingjax)
So far the service has been Great. Better than I thought it would be. This just goes to show, don't knock something before you try it!!
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August 2021 by Jackie Holloway
So far the service has been Great. Better than I thought it would be. This just goes to show, don't knock something before you try it!!
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June 2021 by Damian Castillo
Devices with port in Program were less than ideal