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January 2024 by sean ima
I have been waiting on medication for 5 days now sitting on a truck saying being delivered. Called them was told someone would contact me back with status or a way for me to come get it still nothing.
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January 2024 by Stephanie Crouch
I had to mail a damaged package back. It was quick and the fedex employee was helpful and made it easy.
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September 2023 by J Hunter
Instead of delivering my packages, their driver left them ON THE SIDE OF A HIGHWAY OVER HALF A MILE from my door. Packages are shipped "Signature Required" but the drivers are forging signatures and leaving packages (with expensive medicines that are sensitive to heat) on the ground next to the mail box on a HOT day in August. AVOID these IDIOTS at all costs!
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July 2023 by Sarah “SarahT” Tinch
My shipment of perishable food item “rush” delivery shipped from New York, NY on 7/5/23 and arrived at the Cookeville Tn fedex facility at 8:34 am on 7/6/23 - one day’s time! It was supposed to be delivered by end of day (8 pm) on 7/6/23 to Grimsley TN (1 hour drive time). It never made it. It is now 10am on 7/7/23 and fedex lists the status as unknown. Customer service advises it is still on the truck for delivery. What a joke! A shipment can make it from Ny to Coojeville TN within 24 hours, but Cookeville TN is taking two days to deliver a package to a location that is one hour away. Pathetic.
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June 2023 by Edwin Adkins
Lost my package marked it as delivered I never received it.
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June 2023 by Christina Menhennett
Very helpful and nice.
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April 2023 by Billy Gray
Guy behind counter went out of his way to help me ship a small item. Helped me pack it and ship it. Was very nice. I'll definitely use this for FedEx shipments.
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April 2023 by dennis bynum
Service was fast and excellent. The young lady behind the counter was very professional
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April 2023 by Sandi Sumner
Great place all around
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October 2022 by Joseph Caldwell
775 east jere whitson, Cookeville, Select State, 38501, US
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October 2022 by zachary taylor
Had a delivery that was signature required driver never even pulled into the driveway (was working in the yard) got a Message saying that we were not home and that they would try again tomorrow really needed that package I’m very disappointed in the fact that effort was not even made. If I could put 0 stars I would
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October 2022 by L M
Fedex miss delivered my package, took a picture of another home with it, I showed it to the driver, she said she would go get it and bring it back to me, got in her van, have not seen her sense, I try and call and its just a 800 number with push buttons no real people.
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October 2022 by Joe Wilmoth (slack_J)
Great staff and always willing to help. Absolutely love doing business here.
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August 2022 by Laura Kirby
This place was clean & the guy working in there was super nice & helpful.
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August 2022 by charlotte tays
Delivered my prescription to the wrong address. The neighbor brought to me!!!!