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February 2024 by george garza
Great service and professional results.
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February 2024 by Chisa Tipton
Poor service. Get quoted one price then when you get there they will raise the price and not tell you til after you left the vehicle. Worst customer service I have ever dealt with. Will NEVER do business with them again
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February 2024 by Andrew Spurgeon
The crew was friendly and decent wait Time Ryan was super friendly the entire visit
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February 2024 by Dawn Monroe
I always go to Firestone on willow great guys explain why you need this how much it's going to cost
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February 2024 by Karen Driver
Always appreciate great customer service and helpful and professional associates.
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January 2024 by Steven Iooss
Quickly got me scheduled to inspect tire losing air. Started work on time, identified the issue and recommended solution. Very happy with result.
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January 2024 by Robert Melton
Minus the weather delaying the delivery everything went great. They also done an awesome job getting my brakes working properly on my other vehicle.
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January 2024 by Catherine G
Great customer service and friendly employees! Always super helpful!
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January 2024 by Jessica Miller
Micah and his staff are always courteous and informative of what my vehicle needs. Quick appointment times and services.
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January 2024 by Brad Gore
Always helpful and provides great service! Best place for tires in Cookeville.
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December 2023 by Ronald Vanhoose
I’ll say like I seen it! Customer service SUCKS! This location must have a hard time keeping good people. I’ve visited this location twice to which there was little help both times. Seems as if the guys that work here feel like they own it and run the business however they want. BAD ATTITUDE AND ATMOSPHERE!
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October 2023 by Andre Porter
Great service from Micah! Quick tire rotation with appointment.
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October 2023 by A N
The best customer service I've had for any maintenance. The employees were courteous and understanding. Comfortable sitting area and short waiting time. Looking forward to my next visit. I feel safe knowing I can drive my car off the lot with no issues. The new staff is amazing!
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August 2023 by Jim Moore
Service was good and the wait wasn’t bad either. Love the Bridgestone & Firestone brand tires.
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July 2023 by Allison Stivland
We are very grateful to everyone at this Firestone for helping us out when we started having car trouble on our road trip. The service was great and we highly recommend them.