Goodwill Retail Store is a clean, organized store with a good selection of top quality used products, from books to purses to dresses and more. Many customers report a pleasant experience with friendly, courteous, and kind staff. However, multiple reviews state that prices have become quite expensive and seem to go up on each visit. Some customers feel items are way too overpriced, noting that brand new items can be found for similar or cheaper prices elsewhere. Specific criticisms include the cost of bags, which must now be purchased, and high prices on items like curtains, blankets, and clothing. While the store is appreciated for its selection and service, there is significant feedback that its pricing is increasingly seen as unreasonable.