“I went to David's store because I was unsure what to do after a gentleman knocked on my door and tried to sell me a new tv service. He pressured me into signing up and I was not sure if I done the right thing. David's staff helped me out tremendously and addressed all of my concerns and even consulted with me about all of the services I have -phone, wifi and tv. They got me a much better deal and saved me money. I walked out of there knowing I put my trust in the best place in town. thanks a million.”
“Great First Experience – Shoutout to Caleb!
Just signed up with T-Mobile recently and honestly, I’m super impressed so far. The service has been solid, and the switch was way smoother than I expected.
Huge shoutout to Caleb who helped me out during the setup process — he was awesome! Super friendly, patient, and really knew his stuff. He took the time to explain everything in a way that actually made sense, and didn’t make me feel rushed or confused like some other places do.
If this is what customer service is like at T-Mobile, I’m glad I made the switch. Thanks again, Caleb — you made a great first impression!”
“John Brooks is honestly the best! Anytime I need anything at all, he is there as soon as he can be. I always get a response from him within minutes and any issues that I have are fixed by the end of the day!”
“I just recently visited the Verizon wireless store in Cookeville Tennessee on Jackson Street. I’ve done a lot of business at The Store over a long course of years and always been happy. Went in with a malfunctioning, breaking down, android phone. This is more than once this has happened to me with android. First associate I talked to didn’t catch his name. He was very helpful in giving me advice on how to resolve this. I followed his instructions and ordered a brand new Apple iPhone through the Apple website. Definitely the best choice of how to purchase a new Apple iPhone, so big thanks to that salesman for the advice! I returned yesterday to the store, having received my new iPhone through the mail from Apple, and I was ready to make the switch. Coincidentally , an old friend of mine, Travis Burton was working, and he helped me through getting changed to the new iPhone. Big thanks to Travis for his help! The work he did for me, and the advice he gave me all worked perfectly! This was nothing more than a smooth easy transition to a much better phone and getting rid of a catastrophically breaking down old one. I have been a loyal Verizon customer for over 20 years and these are the reasons why. Always been happy with them and their service. Thanks again guys at the Cookeville store for your exceptional help!!!”
“The Technology Store team did a great job installing two 55” tv’s on the wall for us. One above a stone fireplace and other outside covered porch. They sought our thoughts on placement and provided their professional advice. They programed both tv’s and remotes for us and left after checking to be sure everything was working properly. Highly recommend.”