-
January 2024 by Nancy Smith
The actual location was fine. My daughter was in and out in 20 min. Unfortunately, it’s been almost 3 weeks and still no results. I have called the 800 number 3 times and they can’t seem to get the fax sent. Even after setting up the patient portal, no lab results available. It’s very frustrating.
-
November 2023 by Gina Mendola
Very easy to make an appointment and I did not have to wait long at all to be seen. The technician was very nice and the facility was very clean.
-
November 2023 by patricia stout
I gave this a five star review because of the wonderful girl doing everything there. I have never seen anything like it. I was checked in and I paid a previous bill. The office was completely full of people. The front desk girl was polite and efficient. I waited about 40 minutes as other people went in. When it was my turn, the same receptionist called me back, and when I went to get my blood drawn, there was no one else there. I asked if she was by herself and she said yes. She said that she’s the only one that works there. This is not OK. There is no way that one person should be receptionist, phlebotomist, computer person, bringing people back, taking phone calls and everything else. I have never seen anything like it. She is an absolute gem. I am looking for a number to call the home office to complain about the fact that it is too much work for one person to be doing by herself. The five stars are definitely for her. I don’t know her name. As far as LabCorp, I give a one star review for making one person work doing at least three people’s job!!!!
-
November 2023 by Coriena Sjoerdsma
Excellent service, quick one poke, hardly felt it, after years of being poked and prodded
-
August 2022 by j nathan “j.s.” s
Very sweet very attentive very knowledgeable very clean location and very quick I would highly recommend them
-
August 2021 by Patricia B.
I need lab tests run regularly. My doctor is in Nashville, so I need a lab where I live. I had an appointment at this place. The lab tech absolutely did not say one word to me from start to finish, except "make a fist" , "release your fist" and then " that's all". She had a permanent frown on her face. I don't know why someone works at a job that makes them as miserable as the lady seemed to be. Surely there's other places in Cookeville I can go.
-
July 2021 by Cremationlady 5
Very difficult to get in, inconvenient check in machine,…. no hours of operation on door !!! nor lunch hours !!!Very small waiting room 4 people only fit in 2 chairs outside down hall. With no sign to tell you that. The main lady behind the counter acts as though she is not there…… very un helpful.This place sucks all and allNext time i will use the Willow location as it hopefully is better
-
September 2020 by Rachel Foy
The lady who drew my blood was agitated from a customer asking too many questions on the phone-and I tried to be friendly but she didn’t reciprocate and just jammed the needle in my arm. There was immediate swelling and now I have a 3x1 inch bruise on my arm. I’ve never had this reaction to a needle ever.
-
July 2020 by Haley Blackwell
Billed us insurance pricing when we are self-pay (50% discount) and refused to correct it when we called them about it. $500 for one set of labs is outrageous.
