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October 2023 by Giovanni May
Have had many issues with this bank.
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September 2023 by Robert Crooker
This absolutely has to be the worst bank in the history of banks. First off they don’t respect tender, you need to ask your employer to add extra money to your check because they have the highest fee I’ve seen to cash their own checks 6 bucks.secondly they have you sign a paper when you start your account and they give you a Mastercard. Well im here to tell you that paper you signed saying your account won’t overdraft? It’s a total lie. They will overdraft for an auto enroll bill for your bills, and as an adult this annoys me the most because who doesn’t have auto enrollment on their bills? My conclusion, smart bank is actually dumb bank. They will rip you off, and are actual scam artists. They seem to reward non responsible teens rather than bill paying adults with their policies. You’d probably have better luck banking with the homeless people who sit on the corner beside Burger King and Dunkin’.
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March 2022 by Traci Brown
My name is Traci When it was progressive Bank it was all very good bank never had a problem until Smart Bank took over this Bank has been taking my hard earned money never have I had been in overdraft until now. And they can't explain Why and how I'm in Overdraft for the 4th time now. I do not recommend this bank. I have friends that banks with Smart Bank and they tell me that there taking there money to saying they are in overdraft and took 700 dollars from them. I do NOT recommend this Bank to anyone. Especially the hard working families that need there money.
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November 2021 by Donald Kempe
Very nice and friendly people
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February 2021 by Lisa eicholtz
Everyone professional and hospitable!! Love Kelly!!! They always look out for us and pay close attention to any possible fraud. Love our bank!!
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June 2020 by Aaron Mishoe
Great customer service!
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May 2020 by Tee R Smith
I highly recommend this bank. They are sooo awesome!! Very helpful with anything you may need!!
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March 2020 by Michael Detwiler
100% awesome. Great team led by Marilyn in Cookeville. I recommend them to all kinds of people. I won't bank anywhere else. #MyPeople #MyBank
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September 2019 by Jaime Bourgeois
I've been banking here for years. Since I was fresh out of high school and the ladies here are all such sweet hearts and very professional. Love this place.
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March 2019 by Jeremy Whitaker
This is the WORSE BANK around here!!! THEY WILL CONSTANTLY OVERDRAFT FEE YOU! You went only 2 dollars over on your account? OVERDRAFT. These people have taken over 100 dollars in overdraft fees from me and I am finally switching banks after I have gotten absolutely and utterly sick of it. They will waiver ONE Overdraft if you are lucky, they dont care about the petty amount you overdrafted and THEY WON'T WORK WITH YOU! This is the most sketchiest and worse bank you can humanly go to, AVOID!
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December 2017 by Kathryn Hill
We have banked here for going on 9 years. I have always had exceptional service from everyone there. They have gone above and beyond to help me with any issues or questions. I would recommend them to all my friends and family.
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April 2017 by Holly Iaquinta
Marilyn is trustworthy and professional banker. We can always count on her to be responsive and helpful. Will be recommending Progressive Savings Bank to all of our family and friends for all of our banking needs.
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February 2017 by Shawn Wilson
I started using Progressive because I wanted to keep my business accounts sperate from my regular checking at another bank, but this bank has opened my eyes to what a good bank should be. The staff is incredibly friendly, the facility is clean, and the bank regularly hosts customer appreciation days and charity events. Seriously considering moving all of my accounts here.
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February 2017 by Ted Crabtree
This is a great bank that is very community oriented. I love working with Marilyn! I also love that I don't have to pay any fees!!! I definitely recommending banking with them.
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June 2016 by Daniel Zahr
Wanted to get half dollars cashed but the clerk told me you needed an account. Why?