“If you have the opportunity to work with Ginger she is an absolute Legend! There was a mistake in shipping on my freight item and it was sent 12 hours past me. (Not the fault of the Cookeville XPO.) she was able to get the package on the next truck back here and it’s now out for delivery the next day. Ginger was a true professional during the entire process and the return call was prompt with no delay. Thank you Ginger and the Cookeville XPO team! You turned a situation that wasn’t your fault around and made for a positive customer experience!”
Transportation
“If you have the opportunity to work with Ginger she is an absolute Legend! There was a mistake in shipping on my freight item and it was sent 12 hours past me. (Not the fault of the Cookeville XPO.) she was able to get the package on the next truck back here and it’s now out for delivery the next day. Ginger was a true professional during the entire process and the return call was prompt with no delay. Thank you Ginger and the Cookeville XPO team! You turned a situation that wasn’t your fault around and made for a positive customer experience!”