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March 2019 by Donna Wagoner
Super nice courteous people. Clean truck. Good price for a 1 day move
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September 2018 by Donna Wagoner
Super nice courteous people. Clean truck. Good price for a 1 day move
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July 2018 by allen mason
Easy to work with, needed a truck for part of the day
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July 2017 by Christie Meyer
I have never had anything but a great experience! I rent from this location a couple of times a month and they are always courteous. The vehicle is always ready when I show up and everyone is extremely accommodating. Thank you!
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November 2016 by Kim P.
I want to give a bad customer review for UHaul. I rented a pickup truck, tried reserving it for Sparta. But, told only available in Cookeville. This truck was .79 cents a mile, not including the 19.95 rental for the day. Cookeville is 30 miles away from me and 30 back; whereas, Sparta is only 10 - 15. I picked it up and hoped I could drop it off in Sparta, but was told no. I just did it and figured corporate would give me back some money later, and provide me with good customer service. Neither the DM and the RM for that area will give me any money back. Was told they don't want to "eat" the cost of getting it in Sparta. But, it is okay for me to "eat" it. I only wanted like a $20 to $30 credit back. Only offer was 20% off future use....yeah right never using them again. I also had a bad experience with them moving down here from Michigan, but gave them another chance. I definitely won't be using them again.
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November 2015 by Ken Morgan
They called me and told me they were closing 4 hours early and canceling my rental. The real reason is because they did not have my equipment and refused to pay my $50 guarantee that they had the equipment per uhaul policy. Do not ever rent from these guys. They also refused to answer my calls.
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June 2015 by Robin Medlock
This business needs to be shut down have been trying to pick up a truck for 2 days and no one is there when the business hours say it is open. It gives uhaul a very bad name i wouldnt rent anything from this uhaul center ever!!!!!!!
