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October 2023 by Randall Webber
Great teller! Repeated things back to make sure deposits were correct. Polite and professional.
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August 2023 by Reina Bello
Whenever I have gone to this bank they have treated me with kindness and always willing to clarify my doubts with any procedure, their professionalism and knowledge is noticeable, it is also a great advantage for their Spanish-speaking clients that they have a bilingual person, Ms. . Emma is always willing to help with the translation when doing any paperwork. For me it is an excellent bank also because it has the best interest rates on the market. I highly recommend it.
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June 2023 by amy fox
Every one is always very friendly and very helpful. I love doing business with UCFCu
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June 2023 by Ben Brady
This is my credit union! All the folks here are great and take care of me and my family! Highly recommended!
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April 2023 by Jodi Pitts
We had a great experience here refinancing our home. They gave us several options that were flexible for our specific financial goals and situation. David was great at helping us navigate and understand the credit score system more in-depth. I highly recommend them for home mortgages.
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April 2023 by Bryan
Worst customer service experience ever!! The cookeville branch is the worst. Tellers are very unhelpful and the branch manager is very rude and condescending. Stay away at all costs
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January 2020 by Dawn D.
Dealing with the bank itself was just fine! However, their website is of the Flintstone era! Ridiculous to try to make a loan payment without the whole amount going to interest. Get with it in 2020!
