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September 2025 by Jayson Hargis
This post office sucks. Sign on the door says closed from 10-11 for lunch mon-fri but on website says they are open. Wasted trip here. This is pathetic.
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August 2025 by Amanda Dyer
Great people!! Always so patient with customers and very helpful.
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June 2025 by Tinker Bell
Today I want to thank russ & his boss with all my heart.they went above & beyond for me & I will never forget it. My package was terribly important,for 2 days they worked hard & got it to me. God bless you guys
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April 2025 by Josh Long
We have lived in this house for 8 years. All of a sudden I have a green tag in my mailbox stating that it is vacant and I have no mail. I go to the Algood branch to ask why only to find they are closed for lunch stating they will reopen at 11:00. After they reopened (well after 11:00 with a line of people waiting in the lobby ) the lady behind the counted says she has no idea why that is in my mailbox and tried to start helping the people behind me. I ask her again and she tells me to just fill it out and leave it with her. I ask where all my mail is and she says she doesn’t know and to just fill out the card or go to the main branch. I fill out the card and leave it with her and leave to call the main branch. The lady I spoke with at the main branch was super helpful and said I should not have left that with her and I should have put it back in my mailbox for the carrier to see but she can take care of it for me and does. The carriers are notorious for putting those in mailboxs for various reasons not the least of which being the mailbox is full which would be my fault for working a lot of odd hours. To the Algood post office, if you are unsatisfied with your job don’t take it out on the public you are supposed to be serving. To the Cookeville post office , thank you so much for your help in answering my questions and getting the situation resolved.
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June 2024 by Salvador Bato
I been getting packages and mail in this mail box suddenly yall put green card on my mailbox saying vacant how the hell my place is vacant when I been here for atleast 6months my light bill is paid on time my rent on time why are yall messing with my mail I'm always ordering I haven't been receiving my package I'm gonna hold yall responsible for my package yall need to fix this asap
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February 2024 by Plutarco Flores
Kind and efficient service!
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September 2023 by worldwide Girl (Just me)
Thanks for your service the guy was nice I had a P.O. Box but unfortunately move out area
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February 2023 by Aimee worldwide Girl (Just me)
Thanks for your service the guy was nice I had a P.O. Box but unfortunately move out area
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January 2023 by QUIETamiee “Just me” Girl
Thanks for your service the guy was nice I had a P.O. Box but unfortunately move out area
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December 2022 by Craig T
These folks work their butts off to service a growing community. Stand in line on Willow or downtown and compare your wait time or the difficult customer base at all three locations. And be sure to say thanks when you are done.
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August 2022 by Angela Iwanyszyn
Cannot reach anyone for help
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July 2022 by John Myers
Terrible experience like always through USPS. This is the third time in the past 2 months that I have had a terrible experience through USPS. Paid for 2-day shipping on a package 2 weeks ago and still have yet to receive it. They stopped updating the tracking information on the website which is outdated compared to all other shipping services. Been here 3 times in the last week only for them to tell me nothing and they don't know where its at. No refund for the 2-day shipping and no clue where my package is at. I will never be using USPS again for any personal or business related shipping. It amazes me how USPS gets subsidized by the government billions of dollars but still end being one of the least trustworthy services out there.
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July 2022 by Michael Shinall
This company has one job, to deliver mail. Apparently, that is optional for them now. When you're to lazy to do the one job you're paid to do, then maybe you stop doing it. Now when I hear the post office cry that they're failing on TV, I will know it is entirely their fault.
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December 2021 by Brett Mentzer
Those people complaining about Algood post office have never lived in Toledo, OH. LOL!I love this P.O. Clerks are very helpful and courteous.
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May 2021 by Cremationlady 5
Rude mail carriers and manager for Cookville
