-
November 2023 by Mikie Van Pelt
Cheapest place in town for an alignment they do a good job.
-
September 2023 by Mark Sells
Didn't know what to expect when I came for an alignment as my other shop was booked ,and I needed my car done asap. When I arrived I was sceptical at first but as they say don't judge a book by it's cover. I can't speak on auto repairs at this establishment but I can say they did align my car fast and reliable. They also let me drive it and make sure I was satisfied. For me the employees was nice and respected my property. If you're in need of alignment and don't want to pay a arm and a leg this place is great. They will most definitely make sure your satisfied with how the alignment comes out. With that being said I give this place a 4 out 5 Stars as I can't speak on auto repairs as of now but when I do get a chance to I will be changing my review will it go up or down not sure but they did me right that's all I can say.
-
July 2023 by Alias Ocean
Excellent service and price point for brakes. The people that work there seem pretty down to earth , cool and accommodating. I recommend this place to anyone looking for vehicle service at a competitive rate in Cookeville.
-
July 2023 by Roy Green
Do Not take your vehicle to this place of business for any type of repairs. They told me that I needed new roters and wheel bearings and that it would cost me 300.00. I took my vehicle to Crossville tire and appliance and they told me that there was nothing wrong with my wheel bearings or my rotors. They are nice people but they can't be trusted. Also the first time that I took my vehicle there, I had an appointment. I waited over 3 hrs and then was told to come back the next day. Absolutely poor Customer service.
-
May 2023 by ConfusionMaster 26
I had my alternator, starter, and a few other things go out in my Kia van. Seth had my van up in running soon as he got all the parts in I needed, kept me informed on what all I needed and when he would have it done. Very reasonable on his price for all the work I needed done. Thank you again Seth for all you did for me..Best around ?.Service: Oil change
-
April 2023 by anyhony gabrielle
Grifters. Terrible. Don't go for interlock device. I was afraid to let them touch my truck. Smart start company is Great. Had to intoxalock instead . Harriman Tennessee. Wheels service center. Tech was Awesome. Knew exactly what's up.
-
April 2023 by Ricky Bogart
They took good care and kept me informed on everything that they were doing and showed me why it was neededService: Steering & suspension replacement
-
February 2023 by Juan Carlos López Valle
The mechanic doesn't know much. He lies about the pieces. It takes weeks. I do not recommend it
-
January 2023 by Madison Merrifield
My friend was having a very difficult time with the current mechanic. I had been here before and the older man and woman running the place were great. Now there is this younger guy that is absolutely terrible.There was a part delivery problem and with covid its perfectly understandable. The real problem was the lack of communication and professionalism. He strung us along for days and when I went to help her he got belligerent and threw a fit.I will make sure that everyone knows about this behavior. Vickers was such a nice and reliable place to take a car but now this guy is running it into the ground. Don't let yourselves be intimidated by this man child.
-
December 2022 by Julie Mollohan (Jewels)
The first time I took my car they were great, the second time not so much. I took my car there to get a brake cylinder fixed and it took them a month to get it done. Everytime I try to call about my car I never got any answer, and I had to go by there several times just to get an update. Always an excuse and just a run around!!! Then when I finally got my car back, I wasn't even probably 2 miles down the road before my car started to overheat.....it wasn't overheating before I put it in that shop. I won't be back and I would not send anyone else there.
-
November 2022 by Julie Renee
The first time I took my car they were great, the second time not so much. I took my car there to get a brake cylinder fixed and it took them a month to get it done. Everytime I try to call about my car I never got any answer, and I had to go by there several times just to get an update. Always an excuse and just a run around!!! Then when I finally got my car back, I wasn't even probably 2 miles down the road before my car started to overheat.....it wasn't overheating before I put it in that shop. I won't be back and I would not send anyone else there.
-
June 2022 by n wilson
I took van in to get a thermostat done. They charged me $175.00 to change it. I was okay with that since everyone else was over $300..... But when I got van back van started over heat. Took back to them I was waiting for them the owner keep tell 1 minute this went on for almost 2 hours and he always did from window never talked to me . The service I got was the worse ever.... I end up putting out another $400.00 to get can fixed. He is lucky I do not take to court.
-
June 2022 by Tucker Masters
I had my first and last experience here about 7 months ago. The man who worked on the truck wouldn’t take the brake caliper to Napa where I could have gotten a replacement under warranty, instead he insisted on making me spend more money on a caliper that wasn’t even made for my truck because he was ‘too busy’. By this point my brakes were off and I had to do something to get it running again. After that he broke my specialty lug socket that I had to have for me to remove my lug nuts. He told me for a month or two that “I’ll call the guy about the socket right when we get off the phone”. I ended up walking out of there spending right at $1000 to get the truck fixed. I will never use this establishment again and I would recommend everyone reading this to choose somewhere more respectful and better when you go to get anything fixed.Service: Brakes
-
May 2022 by Daphnie Tudor
This guy was paid almost $1300 for a CV axle and wheel bearings on my 05 Toyota Camry. Well he replaced one half of the axle and not the passenger side. He never replaced the wheel bearings either. So working with the bank on a charge back. I have kids in my car and it's extremely dangerous....I would suggest going elsewhere. He is a rip off. The one piece of axle he put in is already damaged again.
-
May 2022 by Tea H
They will scam you. My mom paid 1200 for repairs for her car both massively overcharged and they did NOTHING. She drove it 10 minutes down the road just for it to start doing the same thing it was doing in the first place. Owner was very rude, refused to let my mom bring the car back and refused to talk over the phone. He hung up on me twice then responded with “do you want my lawyers number honey, stop calling my phone”. Please do not use this establishment, you will regret it.
