Block Automotive has built a strong reputation for honesty, fairness, and quality work over many years. Customers appreciate their straightforward approach, as the team is always upfront about what repairs are needed, potential issues, and the associated costs. They take the time to explain problems in simple terms, making it easier for those who are not mechanically inclined to understand. The shop is known for its integrity, with staff consistently providing honest diagnoses and only recommending necessary repairs. They do not use the cheapest parts but instead choose high-quality components with warranties, ensuring reliable and lasting repairs. The team guarantees their work and stands behind both parts and labor, often going the extra mile to ensure customer satisfaction. Although repairs may not always be the fastest, they are as prompt as the market allows, using available parts efficiently. Customers have shared stories of how the shop correctly identified minor issues that could have been overcharged or unnecessary work, demonstrating their commitment to fair pricing and integrity. One notable example includes a customer who was told by a dealership that their vehicle needed a new engine; however, Block Automotive diagnosed it as only needing a tune-up and saved the customer significant money. Overall, Block Automotive is highly recommended for those seeking honest, reliable, and professional vehicle service and repairs. Their long-standing history of trustworthy service and dedicated customer care makes them a go-to choice for vehicle maintenance needs.
Have been using Block for the past decade. Honest, knowledgeable and do quality work. Use them for all of my maintenance and repair needs from basic to complex. Highly recommend!
November 2025
Absolute treasure of a place. Best repair shop in Memphis, owner is honest. Prices are fair. Has worked wonders when insurance was involved, and always gives great service. Never had any issues here compared to every other place.
July 2025
We love this place! Any auto repair is unlikely to be cheap, but the friendly, professional workers at Block Automotive make the experience easier. A lot can be said about a repair shop like Bock that is honest and not out to make excessive profits off customers. They diagnose the problem and fix it rapidly. You can trust... read full comment
