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December 2023 by Anthony Cianciolo
Did a great job figuring out the issue with my vehicle
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November 2023 by Robert Nipp
Chris has a very neat, clean, well organized shop and got my car in and out very efficiently. He replaced a couple of sway bar bushings so the car rides so much quieter now. He runs a good, honest business and will treat you right.
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November 2023 by Gregory Webb
Quick diagnosis of the problem with my car. I was in and out within 1 hour of dropping off my car!Service: Battery
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November 2023 by Jessica Jones
I was in an accident and new to this area so I don't know anyone. Was able to have my brought in and looked at the next day. A full write up on what would need to be fixed and what they can do. Also a great referral to a place that could do the body work. Went over everything with me so I could know and fully understood. I know where I can go for anything with my car and know that everything will be taken care of. Thank you, for the help during this time.
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November 2023 by DARYL MOORE
I called on Monday, 10/30/2023, to ask about having my truck engine looked at/listened to, and the receptionist said "if you will bring it in at 2:00pm tomorrow, a mechanic can look at it for you." Today when I arrived to have the issue/s diagnosed, she told me "a bunch of cars came in and we're full. Can you bring it back in early tomorrow or leave it with us today? The whole point (and I made this very clear on the phone yesterday when I said: "I need my truck for work and school, so I cannot leave it overnight." Then there's a $150 diagnostic fee that does not apply to the the repair cost. She also told me three times that they are "the cheapest in the area." I will not take a vehicle there simply because they cannot seem to keep their word when agreeing to a time to bring a vehicle in for "diagnosis only." I even filled out my vehicle info online yesterday afternoon, so they would "get my truck right in at 2:00pm today."Very disappointing indeed. To the receptionist (co-owner?) Please don't agree to something if you can't follow through on it. Just simply say "we cannot do that for you" and be done with it. It will save the customer time and gasoline, and possibly bringvyou more business if you are straight with folks and don't skip people over someone you already promised a timeslot to. Also, try smiling and be a little more friendly. I felt like I was an inconvenience to you today.
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November 2023 by Darlene Morris
Chris is as transparent as it gets. I have been having issues with my vehicle for months. No one would tell me what the root cause of my problem was. Chris and his crew checked my vehicle out and laid it all out for me. He has been a blessing to me. I recommend his shop. They are friendly and very respectful.
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November 2023 by Eilea Douthet
Great customer service. I got my car back in a couple of days. I’ll definitely be using them from now own.
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October 2023 by Mary Vess
My husband got his wheels and tires replaced here about a year ago, this store sold him wheels intended for spare tires, discount tire didn’t have tires for that wheel, so he had to replace the wheels again, all because this shop didn’t take the time to do their job right, take your business elswhere
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October 2023 by TheChattySquirrel
Don't let the name of this business fool you, it's ran by an absolute scam artist, he "fixed all my issues" on a 4,500$ car, for 3K only to inform me when I picked up the vehicle that there was another 1700$ in repairs needed on the vehicle, he of course told me about this AFTER I paid, to top it all off, he replaced my rims with spare tire rims, to the point a tire shop wouldn't replace them because of the liability, the fact that anyone would run a business so underhandedly blows my mind. The icing on the cake is that he over charged, don't let his family friendly appearance, take your money elsewhere. If I could give zero stars I would.
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September 2023 by Christina Chandler
The owner is a great guy and they have good energy. You'll get a lot of smiles. The crew is also amazing they will get the job done
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August 2023 by Raefcon
Chris and his team showcased unparalleled expertise when it came to repairing my car. Not only did they provide top-notch service, but they also offered it at an incredibly reasonable price. Even though I dropped off my car at 9:00 am, they had it humming and ready by 2:00 pm – a lightning-fast turnaround especially when other service centers wanted to keep the car overnight. From the moment I stepped through their doors, I was enveloped in a welcoming atmosphere. The team was not only highly professional but also genuinely empathetic, ensuring I was well-informed and comfortable every step of the way. Should I encounter any car troubles in the future, I'll undoubtedly return to this location. As I waited, I found myself in a cozy area within their facility, complete with dependable Wi-Fi, perfectly cool air conditioning, and plush seating that made my wait enjoyable. It was an exceptionally pleasant experience. I can't recommend this place enough!
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July 2023 by Richard Caire
Chris is excellent. My earlier first visit was very impressive. I wish my second visit had been as good. Unfortunately, Chris wasn't there when my car needed his skill set. Turning the ignition key randomly failed to start the car. I first thought it was a battery problem. After buying 2 batteries at Auto Zone in the space of 1 week, the problem continued. I brought it to Faith. Failure to start is unpredictable, but the battery is no longer the problem. There is still power to radio, lights, etc, but - randomly - turning the ignition switch / key fails to start the car.That leaves the starter motor or ignition switch as suspect items. Dropped the car off Monday. On Tuesday, I got an estimate for … a new battery. Nothing indicated the starter motor or ignition switch had been checked. Picking the car up Thursday, it was still parked where it had been parked Monday. I was told - again - no problem was found with the starter motor or ignition switch. I'd like to believe both were examined, but I'm very doubtful they were. If my car weren't still in the same spot it was dropped off, I'd be less skeptical. As it is, I'm hard-pressed to believe anything other than a snap ‘it has to be the battery’ guess was made. No, I do not know that as a fact, but it's a hard conclusion to avoid. The entire experience is disappointing because the first had been so positive. I genuinely like Chris, and I'm impressed with the depth of his knowledge. He has the expertise to diagnose and correct a problem like this. It was my misfortune he was out when I brought the car. I won't be back. I regret that.
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May 2023 by Rasta DaBoss
My car was running hot and I already tooken my car to two people who didn't fix the problem. I was referred to them by Firestone. I took my car in on Wednesday morning and around 2p.m. they were done fixing it. They have fair prices and great work‼️Service: Engine repair
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May 2023 by Mary Boyd
I will go there again, excellent service. The people working there were professional and honestI trust Faith Automotive to work on my car.Service: Auto maintenance
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May 2023 by Carolyn Maier
Faith Automotive is prompt. We were able to get in that day. Personnel is exceptional and so politeService: Air conditioning
