9AM - 5PM
8100 Macon Station Ste 110, Cordova“Back in 2020, I had a bathroom remodeled. We purchased most fixtures and hardware from Ferguson Bath, Kitchens, and Lighting. Fast forward to 2023 for an issue with the Signature Hardware tub drain stopper. The part has a lifetime warranty, but I could not find all the information needed to replace the item. However, Rayeshaun at FBK&L was ready and willing to help find everything needed and even contacted Signature Hardware for the replacement part! The sales experience was great, and so is the customer service! Thanks, Rayeshaun!”
“The customer service is amazing. Both Erica and Tiffany went above and beyond to help me. Their installers are top notch !! Very precise, and both Calixto and Yuri took extreme care when both measuring and installing our countertops.I will ALWAYS recommend this company to anyone in need of a countertop of any type.”
“Very expensive place to wander around. You'll find too many things you walked in not knowing you needed or wanted. ? Some prices are decent. Others are a steal. The place is rather a grab bag of close outs and clearances. Happy hunting”
10AM - 9PM
5280 Summer Ave, Memphis“Went looking for an area rug, but couldn't find the size we needed ( 10'X14'). They had a large selection of smaller sizes. We did find some Christmas items for our home.”
“We found the greatest designer and helper. His name is London and he works at the Memphis store. I was staring at tile feeling overwhelmed and started talking to him. He gave me amazing suggestions for two bathrooms and I am buying everything! Had to give him a huge shout out for helping me have two new beautiful bathrooms.”
“Weird store of all kinds of items. Stock rotates. Prices can be excellent to so so. I buy select items, mostly food. They have deals that come and go on wide range categories. Lot's of stuff to look at.”
“Clay was great at explaining everything! He did not pressure us at all and spent a lot of time with us as if we were the only customers he had. We appreciate how well all the details were presented as well as the price. We would recommend him to represent your company. Oh yeah, and he liked our dog:)”
10AM - 9PM
7697 Winchester Rd, Memphis“Finally found the perfect Christmas tree that I'd been looking for at this store. Not too tall & not too short. It's the perfect size for my place.The man at the register was super nice & helped me find a coupon in my email too !!!”
“We recently purchased a house and had Rene’ replace our kitchen and bathroom vanity tops with granite. They were on time and the work was excellent. I highly recommend them..”
“Super customer service from Tre in the appliance department at the Collierville TN store. The whole visit and purchase went very smooth and Tre even loaded the washer for us. Thank you for such a great experience”
“My wife picked out tile that was damaged during shipping to the store. Since we were scheduled to fly out of the country, Joe, the manager, personally delivered the replacement tile to our home so installation could occur while we were gone. Now THAT'S Customer Service! We look forward to working with The Tile Shop on our next project!”