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March 2024 by c Null
online banking. no physical banks if you need assistance. so you would have use their call centers. After many transfers and automated "wait music" you will be dropped.
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September 2023 by De De
METABANK SUCKS
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September 2023 by Lin K
This is by far one of the worst financial companies to deal with! talk about a SCAM! They have left me stranded due to blocking my card without authorization, when calling to ask what is going on a continuous " Sorry nothing we can do but send another card in the mail." Okay.. but who and why are we locking my account without authorization from me!? Top it off when there is an actual fraud/ scam case they do not help you get your money back even with proof of unauthorized transactions. I have lost way to much money and time on this worthless company. Unless you enjoy your money being stolen and listening to a repeat excuse that is irrelevant i suggest go somewhere else!
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March 2023 by Tayye
Why does my job have to use them!!!! They must be cheap for them...This bank is useless if you try to dispute you have to sign papers mailed to you then go through a long process.I hate this bank I gotta figure out how I could not use them and get my checks to my bank navy federal cause I hate meda.
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March 2022 by elijahcity
This is absolutely the worst company ever..I lost my card and they refuse to cooperate with me or my employer to help me recover what is owed to me
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March 2021 by Olivia Bradshaw
I have used this account for almost 2 yrs, no problem with them at all
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March 2021 by Jeff Strain
Worst company ever. My 17 year old sons pay checks went here and he died in a car accident. I have been dealing with a call center in india for 6 months and they are no help to try to get his final paycheck and close the account. Sad I have to give them one star.....
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March 2021 by Mozelle Sanders
One of the worse card services out there. You go through the run around when all you need is one thing. Then if you are extremely lucky you get the right number then you run through a bunch of stuff just to try to speak with someone you can understand! Arrgggg!
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March 2021 by Donald Varner
Just wanted a replacement card but when u ask me a security questions about stuff i bought 4 months ago not sure can't remember the price and still no aid
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March 2021 by Zaina Hussein
I have a problem I just send money to my brother saving account on Money network app but he just me and say he haven't received the money yet so I just need your help may there is something wrong with the app or it just I didn't do it right
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March 2021 by Karen Klibbe
They stole my daughters pay check.
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March 2021 by Glenda Clements
I am a SSDI senior citizen. I HAVE NOT received a stimulus check. I have filled everything out, called every number available, sent EMAILS to state & federal people. NO HELP...Between the IRS & MONEY NETWORK, they are both a JOKE!! Either can't talk to a human, even if I do nobody knows anything. Been told my info doesn't exsist!! Well, H_ _L, here I am. Ive seen dumb but this all takes the cake!!!
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March 2021 by Trinitie
I’ve been trying to just activate my card for a two weeks and I can’t even get a real person on the phone without the machine saying to try again tomorrow
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March 2020 by William Brown
I've been calling customer service for 3 days cause they locked my card now no body is answering I been on hold for 3 days literally don't believe me I got videos I just want my money they holdinh hostage and not answering the phone It say customer service 24 hours 7 days a week I ain't got ahold of anyone on 4 days
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March 2020 by Kenny Bonham
Customer service scales me for $500 left me stranded 900 miles from home $15 to my name