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September 2023 by Jennifer Sykes Williams
Jorge was very thorough. He offered several services and I was pleased with the outcome. However, Stanley Steemer was not completely honest concerning the pricing of the service and this was extremely frustrating. I was given an estimate, although they were aware of all of the pieces that needed to be cleaned. The estimate should include some type of cost expectation FOR ALL furniture that needs to be serviced. This was very misleading and I will consider other cleaning companies because of this action.
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September 2023 by Candy Johnson
I called Stanley Steemer to clean a room after another service had cleaned it. I had a dog that threw up and pooped in a bedroom after surgery. After the first cleaning the odor just didn’t go away even though a deordorizer was used. They showed when they said they would. The employee was talkative, polite, kind, considerate, and quick. The night of the cleaning it was basically all dry and no dog odor persisted. Glad I called them.
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August 2023 by Nan S.
Christopher and Kevin were both professional, thorough, respectful and very hardworking. They explained in detail what the job would entail and, given what I told them I wanted to accomplish, they also described and recommended the two levels of deodorizing that the company offers. Now that they’ve finished the job, the carpeting looks and smells like new! They easily moved various pieces of furniture in order to clean more thoroughly. Given the good natured dispositions of Christopher and Kevin, together with the pride each exhibited in their work, it is no surprise that Stanley Steemers continues to enjoy such an excellent reputation! Thank you, gentlemen!Services: Carpet steam cleaning
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August 2023 by Jackie Stone
Jonathan, was hands down one of the best service provider I have ever used at Stanley Steemer. He was timely, extremely knowledgeable and professional. I will definitely be requesting Jonathan for any future services I receive from Stanley Steemer. Thank you, Jonathan for being a standout in this dire time of customer service.
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August 2023 by Reginald Lewis
Both service techs (Mario and Dan) were very good and informative at service they provided. They even found an air leak and repaired it on the spot! My AC/Heat ducts have never been cleaned and I can definitely feel the difference! Thank you Stanley Steamer. See you in 4 or 5 years for another duct cleaning.Service: HVAC duct & vent cleaning
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July 2023 by Leslee Ventrini
It was a pleasure having Mario and Dan come out and clean the vents in my moms house. Mario was very knowledgeable and professional. Answered all my questions and was very good. They were very informative and told me everything they were doing. They did an excellent job and was quick about doing it and even cleaned up after . Thank you guys for all you do! It was very appreciated!
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July 2023 by Christine Parisi
I am unhappy with the service I received from Stanley Steemer. We had 3 rooms, a hallway and stairs cleaned. The price was $220 and no discount was offered. Our technician, Ethan, was prompt and that’s the best I can say for him. He didn’t move ANY furniture and cleaned AROUND all small items like chairs and nightstands. ThIs is not what I expect from Stanley Steemer. I have used them in the past and they move all small items and cleaned beneath them, putting plastic or blocks beneath the furniture to avoid a stain transfer. Three rooms, a hallway and stairs took less than an hour.In addition, the one thing Ethan DID actually pick up was a rug protector that was under the desk. Since it was on the floor, it wasn’t especially clean and Ethan chose to just put that on top of a piece of upholstered furniture. Who does that?!Will not be using going forward.Service: Carpet steam cleaning
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July 2023 by Premor Homes
I have been having my rug for such a long time with no professional cleaning and I had my whole family coming into for the 4th of July. So I wanted to get it cleaned and decided to get couch done as well!! Very impressive with the services. The team was very helpful, responsive, and answer all my questions. I would highly recommend them for your rug, upholstery, carpet, and floor cleaning. And the price was a lot cheaper than I thought it would be. See the before and after pictures below.Services: Upholstery cleaning
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July 2023 by Mr. Lindsey Beason (Daddy B)
Lieutenant and Vincent were very respectful of my family and property. They explained every detail of what was happening. My HVAC is blowing cooler and cleaner than ever. Very professional.Service: HVAC duct & vent cleaning
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July 2023 by samuel ford
Great Job, Johnathan, and Stanley Steamer. Very friendly, very professional, and very efficient, and Quick too... Thanks again, for a very nice job. God Bless you always ✝️Service: Carpet steam cleaning
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July 2023 by Stepfanie Boyd
Mario was amazing. Answered all my questions. He got the smell and stains from rodents being in my storage out of my furniture. My furniture looks and smells like knew. Thank you Mario ? ?
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July 2023 by Vickie Maybank
Cherelle and Rodney upheld a great professional attitude as they were preparing to clean my rugs. They did a great job and they also offered other services, wasn't aware they did. I was very pleased with their work from beginning to completion.Service: Carpet steam cleaning
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June 2023 by Linda Levy
Oth of the gentlemen were polite and Jonathan kept in touch as they were working. However I think they could have done better. Where there were spots by an extremely dark area they created a large clear circle. In the kitchen there are areas that I can wipe with “spic and span” and a paper towel and get them cleaner. I wasn’t expecting miracles as the carpet was bad but seeing how some of it came up with spot cleaner madeI think that there was a chance to do better. Very disappointed with the kitchen floor as if I can rub it with detergent and paper towel and get it up, those were the areas I couldn’t do myself. Next time I’ll buy special cleaner and do it myself for the yard to do areas.
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June 2023 by SHEILA ROSS
It was a little bit more than I wanted to pay but worth it they quoted me a price over the phone but they didn't ask the size of the rooms . But I knew it would be more because one of the rooms they cleaned was the size of 2 but I didn't expect it to be 100.00 more but anyway they did wonderful job!!!@ The last person that cleaned it only charged me 125.00 but I had to clean it again when the left. Awful job cleaning but great customer service I guess that's why I didn't complain....
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June 2023 by Reuven Gibber
Called to clean a rug and carpet. Let the gentleman do his thing and when I returned he told me he couldn’t get it all out but that my carpet is sanitized. It now looks worse than it did before they came. He didn’t get a single spot out. Told me it would be dry in 4 hours here we are 9 hours later and it’s still sopping wet. Hoping doesn’t create a mold issue.Service: Carpet steam cleaning
