-
April 2024 by Karin Maxwell
There were only 2 people visible when I walked in, and I only walked in because I sat in DT and it did not move. Went inside saw the 2 working, a guy at the window and batista named Q( I asked her name) working hard then a person coming out from back ..older lady, I assume Mgr. I asked where is your help? And I stated to her there's a long line outside..She said this is all we get on Sunday....I would assume her team would appreciate it if she came out and worked instead of being in back...the front was needing many drinks and DR backed up.....oh and when she came out front she was not very welcoming, and was breathing out like she was just exhausted....My hats off to Q and the guy in the window...Sunday @ around 230pm
-
April 2024 by Tori Baker
This is the slowest location on this side of town. You can have ONE car in front of you and still take 10+ mins to get your order. It's like this every time I come here.
-
April 2024 by Mary Smiths
This location used to be ok. I had a Caramel Ribbon Crunch Frappuccino yesterday. It tasted like water, and there was no crunch.
-
March 2024 by Paxton Kensinger
The older man working there was and as always is very rude doesn't ever ask how are you or what is your order or nothing he seems to be a manager if I was Starbucks I would fire him he sets a bad atmosphere for his other
-
February 2024 by jon doh
Worst service ever at this location both fraps are all foam an milk I would say there is zero to extremely little coffee in these. And while there is a line of five cars sitting at the call box an no one is at the window the former McDonald's employees are doing the typical please wait while we do this one order then I'll take your order to make our drive though times look good for corporate.
-
January 2024 by Paula Butts
Recently this location has become really slow. They only have 2 ppl working at any given time even during the rush hours like lunch and breakfast.What is going on?
-
January 2024 by paulette A
Apparently there is a new manager at this location. I placed an order and although the item is advertised on the site they are out of it. I asked for a comparable replacement, she offered me an item that was cheaper than the one I paid for. When I pointed that out she said "Hey I'm giving you options, I don't have my system memorized" Wow, would it hurt for you to look? My tea was also watered down and bitter so I asked that it be replaced. If you're having a bad day, perhaps let someone else run the window! You are RUDE and I've never experienced that at this location but no worries there are two more right up the street, I'll take my business to them instead I'm not paying for TERRIBLE service, ever.
-
January 2024 by Patricia Alrowwad
Quick, fast, friendly staff, and great drinks & food.
-
December 2023 by Mike Chalfant
Sux, employees have horrible attitudes. Thanks for a waste of my money. The overpriced coffee drink was
-
December 2023 by Ruth Bell
So the girl here with glasses is amazing and even the white guy was awesome but it’s a girl with thick eyebrows and a ponytail her attitude was very nasty, she wasn’t trying to help me, or greet me. It’s people like this that make it hard for you to have a great day especially if you already having a bad day….her customer service was a no for me
-
November 2023 by Tiffany J.
I stopped by to try the poplar Pumpkin Spice Latte. It was delicious and made perfectly. The drive-thru cashier was really kind and helpful. I enjoyed my drink. It wasn't to sweet and it was a nice holiday flavor. Love it!
-
November 2023 by Joann Strickland
All the male employees & 1 black female have great customer service but due to this being my 2nd encounter with the non black, non white female being CURT at the least I'm writing this review.. On Red cup day I placed an order for 3 qualifying beverages. The white customer ahead of me was offered and given 2 free red cups. When she finished my last drink, I had to ask for my free cup. She mumbled something about not having qualifying and proceed to inspect the labels on my drinks and gave me 1 free red cup. I was in such disbelief I had to walk out side to calm myself. My husband wanted me to go back inside and address the issue, I decided to put it to pen instead!
-
October 2023 by Amber Bowden
The worst of the worst! How does a caramel frappe with extra caramel taste like water down caramel milk. Every time I give this location a chance, they screw it up!
-
October 2023 by Joshua S.
This Starbucks is absolute gas, it is fantastic and fast and in my opinion is the best starbucks in Memphis.They go as fast as possible and the outdoor cafe is baller. They are constantly on go mode when fully staffed.
-
October 2023 by Sebastian
I came in while waiting for an oil change right acrossI was going to get a pastry, but all their food was covered with flies and gnats. The top chocolate chip cookie had like 5 gnats crawling all over itHow can they serve food like that?I've been to third world countries that didn't serve food like thatJust gross