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January 2024 by Bart W.
I ran in quickly to grab a gift card for a birthday party. First I looked beside every register, then I surprisingly doubled back in case o missed them. Then I headed to the greeting cards to see if they were there. Nope! But I saw a blue vest with the Walmart logo on it. "Excuse me sir, could you tell me where the gift cards are?" He responded "I don't speak English." I found another employee, and got the same response. This is America, right? I have traveled across the world, and NEVER asked a store employee say "I don't speak English" or refuse to help except Memphis, TN Walmart.
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November 2023 by Nancy Alice P.
I have been a loyal shopper at the Germantown Walmart since 2003, but after what the MANAGER put me through last night, I will NEVER shop here again! I am almost 55 years old and I have never shoplifted in my life, and to be FALSELY ACCUSSED of stealing is an OUTRAGE! The sad part about it is that the p**** a** b**** did not have the b**** to even tell me what he THINKS that I supposedly stole or where I was supposed yo have put it! WORST WALMART IN MEMPHIS!WORST EMPLOYEES EVER!WORST PRODUCTS EVER!DO NOT....I REAPEAT....DO NOT SHOP AT THIS LOCATION!!!!!Signed, the Mambo dressed in white with the Palo Mayombe beads...Ou te fache move sòsyè a
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June 2023 by Charles T.
Out of the 4 Walmarts I have been to in the Bartlett, Lakeland, Cordova this is by far the cleanest, most organized and stocked one of them all. Although some areas were dirty. Specifically I got some ham, cheese, bread, herbs, American Clear seltzer, fruit.Didn't walk into the other areas though. Just the food market. Only item of note... almost all employees on the floor, stocking were on there phone. Must be the norm now.3 and half stars
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May 2023 by Billy M.
I ordered tires online, paid for them and set up and appointment for an install on my Jeep. After 4hours they called me to tell me they will not mount them because they are not the specified tire from Jeep. I went to return them and they said I have to wait 24hrs. I don't own a truck to haul these around in. I borrowed a truck.
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December 2021 by Jimi D.
It pains me to write this, but Walmart is constantly going downhill. I have been here 3 times in the last 3 days at different times of the day. And each time there were maybe 3-4 lines with cashiers. Which meant the lines were back into the clothes! Luckily, I don't mind using self checkout due to Covid, but that line was back into the food section!! Completely unacceptable! I go because of the convenience of it being a one stop shop, but oh my! I'm about ready to pay a few extra dollars to go to a different store that will allow me to get in and out more quickly.
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August 2021 by Lee S.
Got an oil change. Customer service may as well have been a rude robot. I don't need smiles and small talk, but I do need to be listened to as a paying customer and competence from a service provider. To top this off, my oil pan was sealed with chemical sealant without permission or any mention to me. This was done because the extra 2 secs it takes to properly screw the pin wasn't taken AND it still wasn't sealed 100% because my car leaked oil. I'm more knowledgeable than average regarding cars so I can troubleshoot, but if I was someone else they may not have known to recognize the signs to look into from the leakage. As a service center this is unacceptable. I WILL NOT BE BACK and hope no one does.
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June 2021 by Rogers J.
On a monthly basis, we visit this Walmart location 2-3 times a month. Normally, I would not write a review of such visits.However, I want to acknowledge the SUPERB Patience and GREAT Customer Service of Miss Kathryn, who was the Cashier in the Garden Center on 06/10/21 at 2:41 pm.
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April 2021 by Najah B.
This location was great compared to the others in this area! From the phone call, to the service when I walked in. The ladies working the desk were amazing. The guys doing the work even offered me something to drink since I sat outside (it was nice out). Came in at 5 pm left at 6 pm with my 3 new tires. Quick and fast, and good work. I found my new Walmart service station from here on out. Walmart on Germantown Parkway.
