Advance Auto Parts, located at 1160 West Ave in Crossville, is recognized for its exceptional customer service and a wide range of automotive aftermarket products. The store offers popular brands such as FRAM fluids and oil filters, Carquest parts, and DieHard® batteries. Customers appreciate the free services available, including battery testing, battery and wiper installations, engine code scanning, and battery and oil recycling. The store’s Speed Perks loyalty program helps shoppers save on purchases and gas at participating Shell stations. Many reviews highlight the courteous and professional staff, with specific praise for employees like Cameron and Tommy, who are noted for their knowledge and helpfulness. Customers often mention how quickly they can find the parts they need and the friendly atmosphere that makes their experience enjoyable. One customer shared a touching story about receiving support from the manager when facing a battery issue, showcasing the team’s commitment to going above and beyond. Overall, Advance Auto Parts in Crossville stands out for its dedicated staff and reliable service, making it a preferred choice for local auto needs.
Multiple great experiences with higher level staff at this store, but most recently was when I had an alternator on a 36 year old vehicle die. They got the part shipped in from another store by 12:30 and even swapped the pulley for me in store.
November 2025
Utilized a clerk who assisted us by using a scan tool to read a code on our truck. She was helpful.
September 2025
Awesome people. Alan, Jeremy, Wade, and Cameron are the best!
