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June 2023 by Amy Barnes
Usually, I don't ask for help in clothing stores, but I was in a hurry, so took the offer when the employee offered. She was amazing & found different sizes for me to try while I was in the fitting room! I wish I had remembered her name, but I did tell the other employee as I was checking out, so hopefully she got the recognition she deserves. (The lady who checked me out was nice too.)Cato's clothes may cost a little more, but they last for years & usually don't shrink up like others do. They're always my go-to for capris
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May 2023 by Greg Allbright
Pleasant shopping experience. My wife and daughter like to Cato shop.
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May 2023 by Becky Clark
Was just in Cato of Crossville 2 girls working . Or at least behind the counter. Laughing and talking to each other they never even acknowledged my presence. So rude will not be going back
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September 2022 by Barrons Collection
Always have great sales!
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August 2022 by Donna Mason
I did not find anything to buy. It has a variety of clothing and has clothing and shoes for all sizes
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February 2022 by Terrie Stewart
Nice variety, true to size clothing, and most of the staff is great. Especially Grace and Connie!!
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January 2022 by Lisa Bohannon
Cool styles that you want to wear, because they are also comfortable.
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November 2021 by Janet Pitroski
Great selection of on trend and classic looks. Great prices. It feels like a happy store when you walk in.
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October 2021 by Samantha Laub
Just moved here! Living out of a suitcase until we buy our home! Wanted to purchase several new outfits! Obviously I was bothering the staff!Not once did they greet me or acknowledge my presence! Asked for assistance and it was made apparent that I was interrupting their conversation! I asked for additional assistance which she rolled her head and eyes at me! I will take my business elsewhere!!!!!!
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October 2021 by Eric Laub
No customer service! When asked for assistance rolled her eyes!
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October 2021 by Melanie Swafford
We met my sisters to pick out a outfit for our mom for her burial. The service was excellent and very helpful.
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June 2021 by Angela Maggart
This place doesn’t even deserve one star today I have shopped at Cato fashions for 25 years and used to be a Cato manager very disappointed is a terrible customer service I received today no one bothered to look up help do anything except talk among and look at their phones the whole time I was there. No one offer to help me find anything or lay my items at counter! Find a cute outfit and would have bought it today but while I was there I called the Cookeville Cato and the young lady was very helpful and had the exact outfit and I bought it there and we probably not be back to Crossville every again.... when Mary Pyburn and Betty Randolph and Peggy Bush left..... that store has went down hill FAST!
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June 2021 by Stephanie Dankwardt
Wish they had my size in what I was looking for. Also carry more petites.
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April 2021 by Ashley Taro
Would like to hear back about job application
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January 2021 by Patricia Ridley
Great selection of clothing, the girl was very helpful, answered my questions and helped me find what I was looking for.