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September 2023 by Holly C.
Meredith, the Pharmacist, is the most unprofessional and uncaring person I have ever spoken to. I do not know why she went into healthcare, but she was bothered by having to take care of patients and told me that she had to help everywhere and was too busy. I would be very scared to have a Senior go in and have a problem as I could not imagine how she would treat them. She hung up on me more than once and although I didn't mind, I would hate for grandparents to go through that.
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July 2023 by Google user
I've been getting 2 prescriptions at CVS for several months and now all of a sudden the new pharmacist has decided that he isn't going to fulfill 1 of my Dr's prescribed medication, that by the way has been being filled without ANY ISSUES prior to now! The new pharmacist actually hung up on me twice so a report has been filled with corporate about these issues. I will suggest never to do business with this company as they don't believe in customer service or customer care! They also believe they are better than your Dr and your needs for medication. I suggest using a local family owned Pharmacy as you will probably get way better service and understanding.
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May 2023 by Charles Z.
CVS won"t fill my prescription, its on back order. It has been on back order for four months. Does anybody care?? Now the prescription is void. I have to get a new one. What a waste. I called once a week for four months. They always said," its on back order". Never got the prescription.
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March 2023 by Cindy Helton
The Crossville CVS is very frustrating. You always have to wait in line, whether inside or at drive thru. Maybe it’s due to remodeling, but it takes forever to find the prescription if it’s even ready. It is a hassle every time I go.
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October 2022 by Serina Olsen
Quick and helpful
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August 2022 by Teresa P.
Yesterday I was talking to a pharmacy associate and after I said thank you, the person hung up on me. Very rude and I was having my prescription forwarded there! Wow. She said she was new.....not a good hiring choice, CVS
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April 2022 by Ilona Brandy Wood
Drive thru
