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December 2023 by Dr. Casey Sharp
I wish I could give negative stars. After 2 days of them telling me that my doctor's office had not sent their prescriptions, we found out it went to another Food City pharmacy in our same time, an easy mistake to make. In my frustration, I spoke sternly to the pharmacy manager who called me names, said my doctor's office sucked, refused to give her boss's contact information and ultimately refused to fill my sick 2 year old's antibiotic. Amanda, please find a job in another field. It's not my doctor's office who sucks!!
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December 2023 by Casey Sharp
I wish I could give negative stars. After 2 days of them telling me that my doctor's office had not sent their prescriptions, we found out it went to another Food City pharmacy in our same time, an easy mistake to make. In my frustration, I spoke sternly to the pharmacy manager who called me names, said my doctor's office sucked, refused to give her boss's contact information and ultimately refused to fill my sick 2 year old's antibiotic. Amanda, please find a job in another field. It's not my doctor's office who sucks!!
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November 2023 by Braden Sneath
The only complaint I can possibly think of is I procrastinated switching from Kroger to Food City for far too long.Kroger cannot manage their customer base ever since Riteaid closed down. Every single month it was a battle to get them to fill my prescriptions and I constantly had to call and have the script resent and it was absolutely horrible.Food City has proven to be better in every aspect. They actually call me when there’s an update, I don’t have to call them just to get them to fill a script that was blatantly ignored for whatever reasons Kroger has that’s no longer my problem.I highly recommend.
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March 2023 by Cecil Moore
The girls are awesome. They call me when my script is ready and are always friendly at counter or drive through window
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December 2021 by Dean Hodge
Very efficient..
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September 2021 by Paula Lahmers
everything was fresh and on point.
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September 2021 by Al S.
Reminds me of Farm Fresh!!! Stop by to get some donuts but instead picked up an Orchid plant. Very clean, organized, and Starbucks is by the bakery.
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July 2021 by Caroline Bogardus
Crossville TN Food City pharmacy always friendly and courteous. Always answer questions.
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July 2021 by Amber Smith
Wonderful and friendly staff! Prices are great. Always on time with my meds! Would definitely recommend!! Much better than the couple of places I had prescriptions before here in Crossville!
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April 2021 by Mike Boniol
You have problems with providing customer service at the deli. Customers stand at the deli wanting to place an order for several minutes prior to anyone acknowledging you are even present. I was going to eat there and it took a long time before a worker even asked if I needed help. Management does not appear to be observing or evaluating this situation. I took the time to park my car, come inside to eat, and then have to wait a long time to get my order is ridiculous. I could have gotten waited on at a restaurant faster than at the deli.
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October 2020 by Lisa Thompson
Wonderful and friendly staff! Prices are great. Always on time with my meds! Would definitely recommend!! Much better than the couple of places I had prescriptions before here in Crossville!
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August 2020 by Carson Stephens
The man that runs the pharmacy will lie to you and smile was going to change to them 4 days later was told l did not get enough meds after i went and got all my meds changed I really hate to give them one star
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May 2020 by Suzette Curtis
Must be to busy. Everyone has bad attitudes. Dont know what I did but rudeness is unacceptable. Going to change pharmacy.
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February 2020 by Nancy Moore
To expensive
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January 2020 by Carol K.
Friendly, helpful, great selections, and the best meat and produce departments in Tennessee! We do not grocery shop at any other stores because the atmosphere is wonderful at this store.