The Verizon store in Crossville provides mobile, 5G home internet, and business services. Customers can schedule in-store appointments or place orders online for in-store pickup, free two-day shipping, or same-day delivery. Reviews note that service is often excellent, with staff described as patient, helpful, friendly, and going above and beyond to resolve phone issues, even with complex problems. Employees are noted for working diligently to get discounts for customers and for being kind. However, one experience found a staff member unenthusiastic, creating an awkward encounter. While some customers express frustration with the company or pricing, the store's service itself is frequently praised as wonderful and excellent.
Outstanding customer service. They definitely want to help the customer with any issues that they might have. They saved me almost $100 a month on my bundle. The internet and phone work great.
November 2025
Great place to come get service and amazing people to get it from! 5 🌟 ♥︎
November 2025
Quixk and easy no problem. Paid my prepaid bill. Ry
