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November 2023 by Reagan Hepburn
Not sure why they remodeled of the prices were than forced on customers to pay for the remodel. It is one of the most over priced stores. My neighbors and I drive to Kroger and Publix. We all agree if we are going to pay such high prices we might as well drive 20 minutes to Publix and get better quality and fresher food. Shame on a Food city for taking advantage of locals. Self check out is useless. Have to call staff to override produce and bags all the time.
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October 2023 by Jonnie
Bought some cupcakes for the game yesterday to take to a football party, and was so embarrassed when people tried to eat them and about choked to death. I believe they would have had the icing not been piled on top, helping to push the sawdust dry cake down. Everyone that did try one, threw it away after the first bite, and others thanked me, but no thanks when they saw the trouble people were having on the first bite. Really need to do better quality control of your baked goods!
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October 2023 by Kristin Brewster
Great local store, has the friendliest produce guy I’ve ever met! Local teachers work there as well and they always say hi to my kiddos.
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September 2023 by Judith North
Food City is awesome! We order our food online and then set a time to go pick it up. They always have the stuff we order. We don't have to worry about having to choose certain items. They always have what we want and the prices are awesome!
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August 2023 by A Men
Over priced, but the distilled water is affordable and has the screw on lids versus the popups for the gallon jugs. That's the only thing that's affordable. Some days my hips give out and when I called last night to ask if someone could pull two gallons of water and leave it at self-checkout, a nice woman said sure no problem. Then I called 40 minutes later to let them know I'm on my way and Jen-- a manager (???) Said they were understaffed and could not do that. This is the second time she's been rude like this. When someone is handicapped and calls to have one item taken to the front during a very very NON BUSY time, you would think that Jen would be more accommodating. Not so much. ?? I am not lazy, I have back issues. Jen should probably not be in customer service as a manager. ??❌
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July 2023 by Shawn Delk
Store renovations are coming along, but the redesign to facilitate mostly self-checkout transactions necessitates at least one attendant at all times. Authorizations for alcohol purchases and items that need to be voided are commonly required, so that any unattendance easily results in a backup despite a dozen or so registers being open. I'm cool with scanning my own groceries as long as an employee is there for the inevitable authorizations.
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June 2023 by JE M
This food city is the closest most convenient grocery store in the area. Unfortunately, they have lots of rotten vegetables. Right from drop off, the vegetables and fruits are ready to rot. It's too bad really. Why are they accepting those shipments??They also don't have a varied selection of items in the produce area and many times they don't even have an item in stocks.Staff isn't rude just not too friendly. They will help but you gotta ask for it first.Salad bar is pretty good and fresh for a grocery store. You can package your own wings, but you heat them at home.Recently remodeled and looks a lot better.Bathrooms are always a little trashed but definitely decent enough to use the restroom.
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June 2023 by Google user
This food city is the closest most convenient grocery store in the area. Unfortunately, they have lots of rotten vegetables. Right from drop off, the vegetables and fruits are ready to rot. It's too bad really. Why are they accepting those shipments?? They also don't have a varied selection of items in the produce area and many times they don't even have an item in stocks. Staff isn't rude just not too friendly. They will help but you gotta ask for it first. Salad bar is pretty good and fresh for a grocery store. You can package your own wings, but you heat them at home. Recently remodeled and looks a lot better. Bathrooms are always a little trashed but definitely decent enough to use the restroom.
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May 2023 by Indigo Apex
This is, by far, the best Food City I have ever been to. All the employees are friendly, their produce is fresh, and the meat selection is really nice.I frequently get medications thru the pharmacy here and have always had great experiences with the staff.On a side note, the new renovations they’ve undergone look great!⭐️⭐️⭐️⭐️⭐️
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March 2023 by Pinky DeSola
I love this Food City. They just recently went under construction and have restored it to perfection. Tons of self checkouts so there's never a long wait anymore.
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March 2023 by LemonKade lemons
Love the new renovation it has so many more products it offers now. I'm excited you have sushi now ? ?
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March 2023 by O. S.
They tried to charge me more than what I was supposed to pay. The manager recognized it, she told me to come next day because the” office close at 10pm”, yet the place remained open. How is that possible? When she realized that doesn’t make any sense to me, or to anybody else, she asked me to follow her to another place for check out, tried to change some prices manually on the machine , gave me another terrible receipt where everything was messed up, etc.etcMy questions to you is why you remain open if you cannot refund the customer two hours before you closed? ( the manager said the “office close at 10pm, that’s why she cannot refund me until the next day” I was there around 11pm, and she ( the manager) ended giving me some form of refund..You guys need to be competent, learn your jobs and be honest with your prices and stop lying to customers about things that doesn’t make sense.Enclosed the picture of the receipt for reference.
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March 2023 by wildchild4u79
they don't honor the ten dollar off coupons they do for gas. they sent texts saying your prescription done and they are not this has happened twice now which is why I am now writing this review.
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November 2022 by Jamie Liverseidge
I donated specifically to the hungry with a bag that had a list of items for $15. When I got home my receipt said I donated to pets. When I called they said they split all donations between the two charities and it didn't matter. I feel this is an extreme breach of trust and I will never be donating here again.
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November 2022 by Peg Lovell
Everyday I was asked if I had a card but never offered the card. so I paid full price everyday. Small towns have no need for out of town guest. It was kinda creepy how everyone knew everyone's name. Did I mention the Starbucks. Best thing about Food City is the Starbucks.I still don't have the card.
